Date: Thu, 22 Jul 2004
From: "Feedback" <feedback@directv.com>
Dear Bob,
Thank you for writing back. We apologize if your concerns were not
addressed in our previous response. We currently do not have any
information on future plans to carry INHD. DIRECTV doesn't have an
agreement with TNT HD at this time but we are in discussions with them
and we hope to add TNT HD to our lineup soon. I don't have a date to
give you yet, but stay tuned to DIRECTV.com/HDTV for the latest news
and announcements as they become available.
I understand how important HDTV programming is to you. DIRECTV is
committed to providing the best in HDTV programming and we're in
constant discussions with various program providers to increase the
amount of High Definition programming we offer.
You are important to us and we certainly want to keep you as a
customer.
We know you have a choice in providers, and we must continually earn
your business.
Thank you for your patience, and for giving us the chance to respond to
your concerns.
Sincerely,
Bridger
DIRECTV Customer Service