Here was the response I got after emailing Sling. They understand my frustration, so they must understand the loss of my business as well
:
Thank you for contacting United States Sling Media Technical Support.
I am sorry for the inconvenience that you experienced with the SlingPlayer for your iPhone. I understand that you have a Slingbox (Classic, AV, Tuner) that is working fine, but you are annoyed because the SlingPlayer for iPhone will not work with it. I will be happy to explain some things about it.
We understand your position and frustration, we really apologize if this change bother you. We know that you have been our customer for a long time. You deserve the best from us, that is why we keep improving our technical scope, software, Slingbox, and products. The world is changing and technology is one of the fastest areas. One example of this change is, the digital TV transition.
We help our customers to be fashion, to be proud of what they own. Sling Media is encouraging customers who own these earlier versions of Slingbox to upgrade to Slingbox SOLO or Slingbox PRO-HD to take advantage of next generation software and services.
That is why, we developed a plan to help Sling Media customers to get a new Slingbox Solo or Slingbox Pro-HD, cheaper than in any store. In this plan you enter the serial number, of your actual Slingbox, and it will automatically discount US$50 for the price of the Slingbox that you want.
You will receive several benefits with this upgrade. New features, better performance, more compatibility with devices, be under the complementary support and hardware warranty again, etc. I just mentioned few things, of the lot of improvements that you will get with this change.
Finally; just to inform you, every Sling Media product comes with 90 days complimentary technical support and a 1 year limited hardware warranty.
If your Sling Media product is out of the 90 days of complementary support, but within the 1 year ownership, you can get a Sling Media Extended Care for US$49.99. This will cover your Sling Media product, for technical support and hardware, up to three years from the date of purchase.
On the other hand, if your Sling Media product is not eligible for a Sling Media Extended Care agreement, you can get a single incident of technical support (no hardware) for US$29.99. If you want to learn more about it, you can visit:
Thank you,
Regards,
Jorge
Sling Media
Your comment:
Why did the beta version of the sling iphone app work with all the boxes, and now my AV isn't good enough? Are you kidding me?