The Hub and Welcome Pack

[teched]

Are any fellow Welcome Pack subscribers able, or unable, to tune in 179 HUB?

It no longer appears in My Channels guide, I get 013 Programming Not Authorized message when I enter 179, and it appears green in the All Channel guide. I don't know when this started, I only went looking for it when I happened to notice it wasn't in My Channels.

http://www.mydish.com/support/channels/packagewelcomepack.aspx still shows The Hub.

I have 61.5, 110, 118 & 119 and a 211k.

 

[Mr Tony]

It was in freeview until the 15th of August

on the main Dish page I do not show it in there
http://www.dish.com/entertainment/packages/welcome/

It is part of the Heartland pack for $5
Heartland Package offers wholesome programming the entire family will enjoy, including movies, classic TV series and more. Heartland Package includes Hallmark Channel, Hallmark Movie Channel, GMC, PixL, RFD-TV, Rural TV, Baby TV, OWN, The Hub and GSN.

 

[Mochuf]

It was in freeview until the 15th of Auguston the main Dish page I do not show it in therehttp://www.dish.com/entertainment/packages/welcome/It is part of the Heartland pack for $5Heartland Package offers wholesome programming the entire family will enjoy, including movies, classic TV series and more. Heartland Package includes Hallmark Channel, Hallmark Movie Channel, GMC, PixL, RFD-TV, Rural TV, Baby TV, OWN, The Hub and GSN.

It must have just been removed because it was listed in the Welcome Package a few months ago (I printed the list off back then and still have it). So no replacments for AMC and WETV and The Hub has been removed. The food industry practices this kind of thing. Instead of raising the price of a good, they cut the quantity while keeping the price the same.It's still a good deal, but less of one now.

 

[Mojo Jojo]

Still listed on this site:
http://www.mydish.com/support/channels/packagewelcomepack.aspx

It would be a shame in my opinion if Dish took it out of the Welcome Pack.

 

[ZachS@DISH]

The Hub is still available in the Welcome Pack. If you are still having problems please send me a PM with your account information.

 

[boba]

179 is available in my Welcome Pack.

 

[KE4EST]

hub is still playing fine here.

 

[MikeD-C05]

Same here .

 

[Mojo Jojo]

Maybe a rehit is needed for those Welcome Pack subs who lost The Hub?

 

[ZachS@DISH]

Maybe a rehit is needed for those Welcome Pack subs who lost The Hub?

That is exactly what I'm thinking.

 

[Mr Tony]

The Hub is still available in the Welcome Pack.

good to know. As I posted above the main Dish page doesnt reflect that

 

[ZachS@DISH]

Thanks for that link. I have escalated that to the department in charge of the website.

 

[Skee7ix]

 

[Tampa8]

good to know. As I posted above the main Dish page doesnt reflect that

I, am shocked the Dish website is wrong.

 

[Mr Tony]

at least its the main site thats wrong so new subs dont think they get the channel versus mistakes where it shows that you should get a channel

 

[teched]

Thank you fellow Welcome Pack subscribers for the confirmations. The Hub is back on my receiver.

In addition to posting, I endured a Dish Chat where the representative was insistent that I'd need to upgrade to another package as The Hub was only on free preview. As I tried to explain that The Hub had been part of The Welcome Pack since back when it was Discovery Kids. The representative then "helpfully" said he'd enter a channel request for Discovery Kids. I gave up on chat and called support for further "entertainment". The support call was lengthier but not obviously productive with multiple resets and downloads and no return of The Hub while I was on the call. The final recommendation was that my receiver is bad and must be replaced - while that is completely possible it has zero appeal at this time.