The Dish April 1st New HD Saga (Merged Threads)
- Thread starter tsggt
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It doesnt look good for today...
Just got off of a chat with csr, here is what he said..
[FONT=Arial, Helvetica, sans-serif]Please wait while we find a representative to assist you...
You have been connected to (03) Adam Q..
(03) Adam Q.: Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me 2-3 minutes to access your account and review the information you have already provided.
(03) Adam Q.: Your patience is greatly appreciated.
(03) Adam Q.: I am sorry to inform you that we do not have an update on this yet.
(03) Adam Q.: We are constantly adding channels on a regular basis to our line-up and continue to provide the widest variety of HD programming options available anywhere.
(03) Adam Q.: Unfortunately, we are unable to disclose what channels will be added or when due to legalities.
(03) Adam Q.: DISH Network - 2009 Updates - 1.888.825.2557
dennis Papaleo: They were announced on 3-9-09 charlie chat by the boss himself, the 7 channels are
NickHD, ComedyCentralHD, MTVHD, VH1HD, CMTHD, BETHD,and SpikeHD. I'm not asking for any private info, just the channels that were publicly announced to become available today.
(03) Adam Q.: I understand your concern.
(03) Adam Q.: We have not received any update on this yet.
dennis Papaleo: ok, thank you. [/FONT]
Just got off of a chat with csr, here is what he said..
[FONT=Arial, Helvetica, sans-serif]Please wait while we find a representative to assist you...
You have been connected to (03) Adam Q..
(03) Adam Q.: Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me 2-3 minutes to access your account and review the information you have already provided.
(03) Adam Q.: Your patience is greatly appreciated.
(03) Adam Q.: I am sorry to inform you that we do not have an update on this yet.
(03) Adam Q.: We are constantly adding channels on a regular basis to our line-up and continue to provide the widest variety of HD programming options available anywhere.
(03) Adam Q.: Unfortunately, we are unable to disclose what channels will be added or when due to legalities.
(03) Adam Q.: DISH Network - 2009 Updates - 1.888.825.2557
dennis Papaleo: They were announced on 3-9-09 charlie chat by the boss himself, the 7 channels are
NickHD, ComedyCentralHD, MTVHD, VH1HD, CMTHD, BETHD,and SpikeHD. I'm not asking for any private info, just the channels that were publicly announced to become available today.
(03) Adam Q.: I understand your concern.
(03) Adam Q.: We have not received any update on this yet.
dennis Papaleo: ok, thank you. [/FONT]
I talked to a CSR online and was told the last update he had seen was in the spring. I asked if there were any answers as to why Charlie said today if they wouldn't be turned on until the spring. He told me he didn't know but I was welcome to contact the programming department at this link
DISH Network - Contact Us By Email - 1.888.825.2557.
DISH Network - Contact Us By Email - 1.888.825.2557.
That's the one I'm looking for.
All I can say is it's hard for me to be too mad because this is just so hilariously consistent.
This is far from the greatest disappointment of all time from E*, but this will definitely make the list.
When the CEO has his own "show" and claims a date to roll out a new package of channels in HD, it doesn't do much for PR or his credibility.
Can't wait to hear the answer/excuse for this one.
When the CEO has his own "show" and claims a date to roll out a new package of channels in HD, it doesn't do much for PR or his credibility.
Can't wait to hear the answer/excuse for this one.
Don't hold your breath!!!Can't wait to hear the answer/excuse for this one.
I know I can't hold my breath that long.
I can't bitch or complain; I am an Absolute sub.
I am just glad I am not a E* CSR, they are probably getting hammered with angry calls/chats right now and are being expected to give answers that don't exist.
I have sent two complaint emails about the Roanoke / Lynchburg debacle, and they have completely ignored them.
i sent to ceo@dishnetwork.com
and ceo@echostar.com (just to be sure they got it) 5 months ago I had an issue and they responded in 24 hours, now, nothing.
I have been Chucked twice in a month, once on my local HD and now on the national HD.
The service has gotten really bad, I just dont think they care.
From who? The 10 other people besides SatGuys that actually watch that POS program?
