Tech Question for DPP44 Switch (Help)

[shaggyjb]

I have a ViP211 (and 3 other receivers). This morning, my ViP211 will only pick up 1 of 3 satellites (I get 119, 129, and 110 on all others). I ran a check switch test and it changed from "Switch - DPP44 w/ separator" to "Switch - DP Feed". It appears that it isn't seeing the DPP44 switch anymore. I can reboot the receiver and it will pick up a different satellite almost every time (but not all three). The other receivers work fine. My question is: Does each receiver auto-detect the switch type or can you set it manually (if so, where)? Any other ideas? I called tech support, they had no insight (except telling me that it will be $30 to send a tech out next week ). I am troubleshooting myself in the meantime. I am going to switch out the feeds from the switch to see if it is a bad port or if I have a problem with my ViP211.

Side note: I have had tons of problems with my DPP44 switch over the last two years. I have had two go out and had to be replaced. Checked the power there and it appears nice and stable. Anyone else had trouble with this switch?

Thanks!

 

[volkodav]

how are the stingers on you switch? thats one of the biggest problems with them. do you have high frequency wall plats? and all your connection made properly

 

[harshness]

I ran a check switch test and it changed from "Switch - DPP44 w/ separator" to "Switch - DP Feed".

Why would a ViP211 see a separator?

I'd swap output cables at the switch and see if the problem goes with the particular output. If the problem goes with the ViP211, the problem may be with the receiver.

 

[webbydude]

Why would a ViP211 see a separator?

I'd swap output cables at the switch and see if the problem goes with the particular output. If the problem goes with the ViP211, the problem may be with the receiver.

I totally agree. Something doesn't seem "right". Especially the "separator" part. It also may be a case of where the switches memory is stuck on stupid. Perhaps unplugging the power inserter and plugging it back in may help.

 

[shaggyjb]

Why would a ViP211 see a separator?

Thanks for the replies! I checked again and didn't say separator like I wrote (that is my ViP622), my bad. I recycled power on everything (including the DPP44), tried different ports on the switch and no change. I even tried a different receiver in this room, and even that receiver has the problem in this room. The ViP211 worked just fine in another room so, it doesn't appear to be the receiver. However, I just installed a boom antenna in my attic two days ago that goes to the room that is having the problem. I decided to unplug that as my last thing to try, and everything came back on (it is directly plugged into the antenna jack of the ViP211). I plugged it back in and now it works (I am very confused). Thus, I have another (dumb) question. Can the antenna be interfering with my satellite feed to that receiver? Do I need to do anything special with the lead from that antenna (for example, is its signal strength possibly too high and this is causing issues with the receiver)? I moved the coax wire away from the RG6 line that feeds my satellite signal. Ideas?

Thanks for the advice!!

 

[webbydude]

I seriously SERIOUSLY doubt the antenna itself is causing any problems. Software glitch with the 211 receiver perhaps??????????

 

[DirectDishNet]

Or a clear barrel and not Blue or red or a crappy diplexer and not a holland.

 

[rcdallas]

Kind of sounds like a bad connection from that room to the switch.

 

[Dgenx321]

My guess is you have a low frequency barrel connector in your wall plate.

Take the cable off and check to see if it is white or clear in the center.

If so that may be your problem.

Also, you dont have the coax going thorugh a surge protector do you?

 

[harshness]

You didn't say whether you were using a direct run or a diplexer to get the aerial down to the ViP211. The ViP211 looks more all the time like the problem.

 

[llzel]

I'm gonna jump in here with the same problem.
My 211 is not finding all 4 sats after check switch. sometimes 1 or 2. My 722 does on 3 of the 4 outputs on the DP44 so I know port 2 is bad. but the 722 works on the other 3.
my 211 is fed from RG6 from switch to diplexer in basement. OTA and sat is combined to receiver where another diplexer splits to sat in and antenna. System works sometimes but not always. Power went out and that started this problem again.

My RG6 comes to within 5' of the receiver and it was too short so I coupled another cable down to the wall outlet where another coupler is installed, then a cable from the wall to the diplexer. What should I do or look for?

thanks

 

[RandallA]

I'm gonna jump in here with the same problem.
My 211 is not finding all 4 sats after check switch. sometimes 1 or 2. My 722 does on 3 of the 4 outputs on the DP44 so I know port 2 is bad. but the 722 works on the other 3.
my 211 is fed from RG6 from switch to diplexer in basement. OTA and sat is combined to receiver where another diplexer splits to sat in and antenna. System works sometimes but not always. Power went out and that started this problem again.

My RG6 comes to within 5' of the receiver and it was too short so I coupled another cable down to the wall outlet where another coupler is installed, then a cable from the wall to the diplexer. What should I do or look for?

thanks

"it was too short so I coupled another cable down to the wall outlet where nother coupler is installed"

The coupler. It must rated to 3 Ghz not the CATV barrel connectors rated to 1 Ghz. The inside for the 3 Ghz is usually blue, green or red not white or clear.

 

[llzel]

I'll check tonight. Can I get 3ghz couplers at Rat shack?

 

[charlesrshell]

I'll check tonight. Can I get 3ghz couplers at Rat shack?

I don't see them on line in their web site. Maybe you can.

RadioShack- Audio/Video Electronics, MP3, LCD TVs, GPS, Digital Cameras, DVD Players, Accessories

 

[harshness]

Do you really need the DPP44?

First thing I'd try is to run a temporary cable with none of those damn couplers in it. Couplers are not good and in a proper installation, they are not used.

Also, you should disconnect everything (especially the DPP44) for a minute or so and plug it back in again. It could be that your power outage has confused something.

 

[llzel]

yes I need the DP44 for HD locals, 110,119,118,129. I looked at rat shack's site no info on Ghz. I could go into the attic and unplug DP44 so I'll try that too tonight. The cable was existing with the coupler, actually 2 couplers, one inline and one at wall plate.
Every once in awhile the check switch will work and get all 4 sats, yesterday I replaced my surround receiver so I had to unplug everything and when reconnected it came back with only 110 then after another check switch nothing, then I reset ird and check switch again and 110...and so on. 722 upstairs no problem, all 4 sats even after check switch.
thanks

 

[RandallA]

This is basically what you're looking for but they will probably kill you with the shipping:

Holland 3Ghz F81 - G-F81F

May want to try eBay too.

 

[Cokeswigga]

Try the following:

1.) Take a TV, the 211, and a known good receiver to the room/ garage/outside whereever your switch is and Hook up your 211 directly to the switch (ie with one wire only) to the SAME Port. and see if you get the same problem. If not, then it's a wiring issue. If so, then it's a port or receiver issue.

2.) Hook up another receiver to the port that you just had the 211 hooked up to. See if you have the same results. If you are missing satelites on this receiver, then it is likely the switch. This test will help determine if you have a bad receiver.

3.) If the other receive works good, the take the known good receiver and hook it up where the 211 normally is.. and see if you have a problem. This will confirm a wiring issue.

 

[llzel]

here's what I did this weekend. Changed the barrel couplers to 3Ghz and no help. I switched my 722 to the 211 location and it worked. I switched the 211 to the 3rd port on the DP44 (where the 722 was) and it picked up all 4 sats. Moved the 722 to port 1 where the power supply is and it hesitates when switching from sat to sat. Moved 722 to an open port (4) and it works fine. So I called dish for a repair Tuesday but narrowed it down to a bad DP44. Has anyone else get a bad DP44? The 211 does not (did before) work on port 4. but does on 3. neither ird works on port 2 and the 722 hiccups on port 1.
thanks for all the help

 

[Andrewwski]

Sounds like a bad DPP 44. Probably not unheard of.