Summary of 811 problems?
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Re: 811 - Buy or not?
I had a 6K and replaced it with the 811. I sold the 6K right away so I didn't have it to fall back on when I found all the problems that I was having with the 811. If I hadn't sold it I would have gone back to using the 6K until the 811 bugs got fixed. But since I couldn't stand all the problems with the 811 I also sold it and went back to Comcast.
So my advice it so keep the 6K until you see that folks are reporting that newer software is correcting the problems that you think you'd run into. Good luck - RAD
Shichonni said:I have been reading the complaint list for the 811. I guess the question is, should I buy the 811 or keep my trusty 6000?
Although it's the next generation, the 6000 seems more reliable w/ it's inherent bugs aside.
--Shichonni
I had a 6K and replaced it with the 811. I sold the 6K right away so I didn't have it to fall back on when I found all the problems that I was having with the 811. If I hadn't sold it I would have gone back to using the 6K until the 811 bugs got fixed. But since I couldn't stand all the problems with the 811 I also sold it and went back to Comcast.
So my advice it so keep the 6K until you see that folks are reporting that newer software is correcting the problems that you think you'd run into. Good luck - RAD
Mark_AR said:
I've had this problem numerous times also. 3-4 that I can recall off hand.
I do have all problems documented at home and I have experienced almost every single one listed, except the DD 5.1 problem. However I have experienced sound drop out on HD channels.
Also, don't noticed dark picture on S-video since I have mine component.
I just noticed that my time on the guide clock and the guide time is incorrect. I am in the Central zone and the time and guide are on Eastern. Does anyone else have a time zone problem.
Re: 811 - Buy or not?
Damn dude, that's desperate! Even with the bugs, do you get the visual quality with Comcast as you did with the 811 or 6000? Only decent cable company I have delt with yet is Time Warner. Their digital cable and DVR services are excellent with really good picture quality. But due to only having the option of Media Works here in Atlanta (these guys are 10years behind in technology) I had to go with DishNetwork. Glad I did, I'm lovin' it.
rad said:
Damn dude, that's desperate! Even with the bugs, do you get the visual quality with Comcast as you did with the 811 or 6000? Only decent cable company I have delt with yet is Time Warner. Their digital cable and DVR services are excellent with really good picture quality. But due to only having the option of Media Works here in Atlanta (these guys are 10years behind in technology) I had to go with DishNetwork. Glad I did, I'm lovin' it.
Re: 811 - Buy or not?
Their digital and HD offerings look as good as E*'s to me on my 55" Mits HD RTPV. The analog looks like it has a bad SNR and Comcast it looking into the problem. They cut over to their rebuild system on 12/18 so they're still working some of the bugs out of it.
I have this one major flaw, I won't give my money to a company that I feel is not providing service at the level I expect or at a good value. Since Dish wasn't meeting those requirements I've taken my money elsewhere. American corporations only listen when they start to see the $'s go away so hopefully someone at Dish will be looking to see why they've lost a customer that spent over $1,600 on hardware and over $120 per month on programming.
ocaddict said:
Their digital and HD offerings look as good as E*'s to me on my 55" Mits HD RTPV. The analog looks like it has a bad SNR and Comcast it looking into the problem. They cut over to their rebuild system on 12/18 so they're still working some of the bugs out of it.
I have this one major flaw, I won't give my money to a company that I feel is not providing service at the level I expect or at a good value. Since Dish wasn't meeting those requirements I've taken my money elsewhere. American corporations only listen when they start to see the $'s go away so hopefully someone at Dish will be looking to see why they've lost a customer that spent over $1,600 on hardware and over $120 per month on programming.
Using the 811's stretch on SD sat sources looks better on my Mits 48 than the 501 it replaced. I lost the toslink digital output once, reboot fixed it. On OTA HD programs, the audio seems out of sync. I don't know if it 811 related or not. I only have 2 digital stations in my area online right now. But it doesn't have the audio sync problem on the Sat HD sources. I have the same program guide problems as the others. The OTA audio sync problem is the only one that really bothers me. Could be the station and not the 811 though.
The audio sync problem must be the 811 because I have it too and have called 2-3 times about it.
Their fix...........push and hold reset button for 5 seconds.
Their fix...........push and hold reset button for 5 seconds.
KyDave said:
But it will be coming in a future software release, just like on the Dish 6000 which was supposed to have it
Seriously, the 811 will eventually get it, where the 6000 even though is was supposed to get it won't ever.
This goes back to what I've said before, why do folks keep putting up with Dish shipping products that don't have advertised features enabled? I've lost track, has the 721 finally got the OpenTV features that it was supposed to have or it is that another to come later sofware upgrade???
I went back and skimmed what has been added, not too concise and orderly.
I gather two to three more.
20) Audio sync corrected by resetting
21) Open TV not active yet
22) 811 freezes up, perhaps related to guide surfing.
If I have missed any, let me know.
I gather two to three more.
20) Audio sync corrected by resetting
21) Open TV not active yet
22) 811 freezes up, perhaps related to guide surfing.
If I have missed any, let me know.
I had an 811 installed on Jan6 and also can attest to having most of the problems that others have had. The most irritating for me is the analog OTA channels, they are almost unwatchable! Looks like grainy, digital "static" superimposed over the picture. These stations come in fine when feed is connected directly to TV. I live in a rural area and was happy when during the scan for digital OTA channels, one was found. When I tried to tune it in, the signal strenth meter showed mid 50's but the unit would not lock it in.
I was looking forward to integrating the OTA channels with the Dish receiver program guide so I would not have to select inputs between OTA and satellite channels like I had to with my old 3000 unit.
Has anyone talked to Dish technical support about these problems? I would like to think they are working on solutions, but they need to let the 811 users know this and that fixes are on the way. I do not like to think that I spent my money to be a "beta tester" for their new product.
I was looking forward to integrating the OTA channels with the Dish receiver program guide so I would not have to select inputs between OTA and satellite channels like I had to with my old 3000 unit.
Has anyone talked to Dish technical support about these problems? I would like to think they are working on solutions, but they need to let the 811 users know this and that fixes are on the way. I do not like to think that I spent my money to be a "beta tester" for their new product.
peid said:
The audio sync is not an 811 problem with over the air HD programing. I have audio sync problems too and contacted my local CBS station. Here's the emil that I got back from them: "We are having problems with audio sync directly from CBS which means there is little we can do about it. Hopefully CBS is going to get it taken care of. The true HD feed is totally different from the 'upconverted' digital feed (which I believe is what the other stations are doing). We will continue to work with CBS on the problem."
Never stated I had an audio sync problem with my OTA HD signals.
I have audio sync problems on ALL channels BUT my OTA channels.
The reset for 5 seconds does work, but should I have to do that?
My locals work just fine, it is the Dish 811!
I have audio sync problems on ALL channels BUT my OTA channels.
The reset for 5 seconds does work, but should I have to do that?
My locals work just fine, it is the Dish 811!
Clarification, the person I replied to did have OTA audio sync problems, I do not however.
I only have them on the Satellite channels, and all of them.
Not all the time though.
I only have them on the Satellite channels, and all of them.
Not all the time though.
Re: 811 - Buy or not? 811 DVI PQ WORSE than 6000's RGB
I have a 6000 and have no plans on getting the 811 as I see no value added.
This post on avsforum about the PQ using DVI sealed the deal for me:
http://www.avsforum.com/avs-vb/showthread.php?postid=3180671#post3180671
Shichonni said:I have been reading the complaint list for the 811. I guess the question is, should I buy the 811 or keep my trusty 6000?
Although it's the next generation, the 6000 seems more reliable w/ it's inherent bugs aside.
--Shichonni
I have a 6000 and have no plans on getting the 811 as I see no value added.
This post on avsforum about the PQ using DVI sealed the deal for me:
http://www.avsforum.com/avs-vb/showthread.php?postid=3180671#post3180671
