Still having issues with :29 and :59 past the hour freeze/pixilation

[Rizon216]

I haven't noticed the pixelation for about a week now - am I the only one, or are others noticing it is gone as well?

I am a relatively new Dish customer (installed 12/30/12), and I had PM'ed my receiver ID & account number to Dish Software sometime in January or early February. Just wondering if it is a per-receiver fix or if it is completely fixed for everyone.

 

[jackhawk]

Haven't had it for a while. Noticed a hiccup on the hour, but not pixelation and audio problems like before.

 

[Bobby]

I haven't seen it for a while either....

 

[satjay]

Humm...now that some are not noticing it anymore I will have to check in a few

 

[John Kotches]

It might.be fixed in the newest software.

Sent from my Samsung Galaxy Note 2 using Tapatalk 2.x

 

[Rizon216]

It might.be fixed in the newest software.

Well, I got S238 (the newest AFAIK) on Thursday, but I haven't noticed it since Monday or Tuesday, so it was fixed before my Hopper got the newest software.

 

[dare2be]

I still have L729 on my 722 (which ironically, is when I first noticed it), and now I haven't noticed it either. So maybe it isn't software related.

 

[3HaloODST]

I haven't been seeing it at all either. S304 HwS, S238 H, S286 J, L757 722k. 'Bout time!

Sent from my iPhone 4S using Forum Runner

 

[KAB]

I still have L729 on my 722 (which ironically, is when I first noticed it), and now I haven't noticed it either. So maybe it isn't software related.

I never thought it was. Too many differents receiver affected.

 

[Todd Nicholson]

It is fixed for me now as well.

-Todd

 

[satjay]

Had forgot about it really, untill it was brought up but don't see it anymore either

 

[MikeD-C05]

Haven't noticed it in a while.

 

[khemka]

All

This problem should be completely resolved now. If you have events that were recorded earlier it may still show up.

Please post and let me know if you still notice this - on live TV or for any recordings made after today.

Thanks

Vivek


Vivek Khemka
DISH Product Team

 

[MikeD-C05]

I haven't seen it in a good while . THanks for fixing it.

 

[dare2be]

So, Vivek, could you clue us in on what was causing the issue? How was the guide refresh affecting the video stream?

 

[John Kotches]

I think this was finally squashed in S238.

Although there's no obligation, I'd be interested in the underlying cause myself.

It might be complicated, but some of us have the requisite background.



Sent from my Samsung Galaxy Note 2 using Tapatalk 2.x

 

[oryan_dunn]

I'm also interested in what was causing the issue.

 

[cosmo_kramer]

I think this was finally squashed in S238.

Although there's no obligation, I'd be interested in the underlying cause myself.

It might be complicated, but some of us have the requisite background.



Sent from my Samsung Galaxy Note 2 using Tapatalk 2.x

It may have been fixed in that release, but it was reported by users of many models of Dish receivers, not just the Hopper...

 

[gadgtfreek]

I havent seen it in awhile on the Hopper.

 

[Todd Nicholson]

I'd consider it fixed as well. I haven't seen it since getting S238.

-Todd