Charter sucks. I use them for internet as no other option for broadband is available where i live. I went back and tried them for video and got an outstanding deal. $79.00 included internet (3.0/256k) and almost every channel they have including all movie channels, HD channels, 1 digital box, and an HD/SD DVR. Price good for 20 months and I can cancel at anytime.....this started on Sep. 1st.
Wel I call them yesterday and told them to come pick up their junk except internet. The picture and signal go out almost every 70 moniutes to the second for a couple seconds. The damn DVR has no active DVI. They tell me they are worried about a lawsuit from movie studio's from people saving the film then burning to dvd, yet D* & Time Warners' DVI/HDMI work fine. I called them to ask how they could give me a digital picture when the only connections are s-vid, coax, or component....all analog. Sure the HD is not bad but compared to D* downrezzed HD lite on a monster DVI the difference is obvious. They also have no PBS-HD, Espn 2 HD, Universal HD, or Fox HD as the local wants cash due to packers games and thgey refuse to purchase. They do have TNT-HD. I called to have some one from charter tell me how to get a digital signal from the box with conections stated above and talked to 3 people ...none had an answer. Told me their head guy in Madison that handles tech stuff would call me no later than Wed. of this past week and I am still waiting. SO i ordered the HD-DVR from D* for $199 after rebate and got HBO and Showtime for 6 months from them for $2 more than I paid before. Now it will cost me an extra $50 bucks going back to D* but at least when D* tells me something it happens and they know what the hell they are talking about. The person at Charter who handled the disconnect call said she hears the complaint all the time of customers hearing different answers when they call and having issues with the video end.
anyway...back to D* for the duration(never quit service so been 6 + years now) Now get those birds up flying asap and keep adding HD baby
Wel I call them yesterday and told them to come pick up their junk except internet. The picture and signal go out almost every 70 moniutes to the second for a couple seconds. The damn DVR has no active DVI. They tell me they are worried about a lawsuit from movie studio's from people saving the film then burning to dvd, yet D* & Time Warners' DVI/HDMI work fine. I called them to ask how they could give me a digital picture when the only connections are s-vid, coax, or component....all analog. Sure the HD is not bad but compared to D* downrezzed HD lite on a monster DVI the difference is obvious. They also have no PBS-HD, Espn 2 HD, Universal HD, or Fox HD as the local wants cash due to packers games and thgey refuse to purchase. They do have TNT-HD. I called to have some one from charter tell me how to get a digital signal from the box with conections stated above and talked to 3 people ...none had an answer. Told me their head guy in Madison that handles tech stuff would call me no later than Wed. of this past week and I am still waiting. SO i ordered the HD-DVR from D* for $199 after rebate and got HBO and Showtime for 6 months from them for $2 more than I paid before. Now it will cost me an extra $50 bucks going back to D* but at least when D* tells me something it happens and they know what the hell they are talking about. The person at Charter who handled the disconnect call said she hears the complaint all the time of customers hearing different answers when they call and having issues with the video end.
anyway...back to D* for the duration(never quit service so been 6 + years now) Now get those birds up flying asap and keep adding HD baby
