Solo Node problem?

[tcreek]

I have a Hopper with Sling in the living room, and a Joey in the bedroom. The solo node is 6 inches away from the Hopper. Every day I have to reboot the Hopper and have it download the guide again as some of the premium channels don't show up. The inactivity is set for 8 hours, but it does not receive the complete guide until a power reset is done.

When I do a check switch, the solo node does not show on the point dish screen. It just shows "Not Connected".

When I turn on the Joey in the bedroom, I sometimes get a not connected screen on it. If I power reset it, it will sometime make the connection to the Hopper, but occasionally have to power reset twice before it connects.

Does this mean I could have a bad solo node, or ?????

 

[MattG@DISH]

It can be the node, the Hopper or even a bad cable. It is hard to tell. Do you only have to reboot the Hopper just to download new guide data or is something else happening?

 

[tcreek]

It can be the node, the Hopper or even a bad cable. It is hard to tell. Do you only have to reboot the Hopper just to download new guide data or is something else happening?

Everything else seems fine. Just reboot to get the guide updated.

Guess I'll replace the node and see if anything changes.

 

[tcreek]

Well, replaced the node, and the cable to the Joey, so the Joey seems to be working better. When running check switch, it still does not show the node. Replaced the cable between the node and the Hopper. No change. And still all the channels are not showing in the guide. Checked the dish alighments, and tweeked them a little. Open to any other suggestions (other than replacing the Hopper as it is purchased).

 

[KAB]

Open to any other suggestions (other than replacing the Hopper as it is purchased).

With protection plan, they still will replace it and it will still be "purchased".

 

[robstudio]

I thought I read something regarding the node being closer to the the dish than receiver. Perhaps a longer wire between the hopper and the node ?? The node will need to be showing up on the check dish screen to be operating properly. I presume you're using 3 GHZ rg6 cabling from dish to node, hopper to node, and under the 200 ft requirement... also must be a DPP lnb setup...
Perhaps others can chime in on my trying to be helpful guesses...

 

[Bobby]

To tcreek, you do have 2 cables coming from the dish to the node, yes?

 

[tcreek]

Yes, two cables from the DPP33 to the solo node. 6 foot cable between solo node and HWS. about 100 feet from node to the dpp33. All the cabling is RG6 or RG6/U.

 

[JSheridan]

How many cables going into the DPP33 and is your equipment all DPP? And have you tried a DPP44?

 

[tcreek]

I have three dish setup (110, 119, 129). Cable from each going into the the DPP33 and two cable from it to the Solo node.

No I have not tried a dpp44. All the lnbs are dpp.

 

[JSheridan]

Does the Check Switch and Point Dish screens show all three tuners with signal?

 

[robstudio]

Didn't think DPP33 was compatible with hopper... ????

Does the Check Switch and Point Dish screens show all three tuners with signal?

Poster indicates that it shows "no connection" in first post..
..
Correction... looks like DPP33 should be compatible... I'm out of ideas..

 

[JSheridan]

Didn't think DPP33 was compatible with hopper... ????

Poster indicates that it shows "no connection" in first post..
..
Correction... looks like DPP33 should be compatible... I'm out of ideas..

Sorry, I didn't see the 'No Connection'. It's almost gotta be either the DPP33 or the wires going from it to the node. Every other possibility seems to have been eliminated.

 

[ChadT41]

I have also always been under the impression that the 33 was a DP and not a DPP, but I am the first person to admit I am unsure in that department. That would be my only guess though.

 

[JSheridan]

I have also always been under the impression that the 33 was a DP and not a DPP, but I am the first person to admit I am unsure in that department. That would be my only guess though.

I am positive the DPP33 is a DPP.

I've installed several in Hopper systems and they all work fine. Come to think of it we're using one here on a Hopper system.

 

[JSheridan]

There was a DP34 that was very popular in the SuperDish days. Maybe that's what you're thinking of.

 

[ChadT41]

Lol. I did say I would be the first to admit....

 

[ChadT41]

There was a DP34 that was very popular in the SuperDish days. Maybe that's what you're thinking of.

Very possible. I did the CS/DD side of things. I didn't get hands on with a lot of the hardware. I knew of most of it, but considering 99.99999% of the people I talked to had gotten recent, professional installs... The worst thing I had to learn was a HiC, and I still swear by it today. Switches, I would just check a screen real quick. Never really learned more than what was absolutely necessary for me to run my team in that regard.

 

[tcreek]

All three tuners get green check marks for all three sats.

The only problem I'm still having is the guide won't show all the channels all the time. Some days (and it isn't dependent on cloud cover) it will show all I should be receiving. Even on clear days (like now) some are missing. Mostly premium channels.

 

[schroby77]

Send status on the hopper and post your signal levels for all 3 SATs.

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