Trying to tell you how much better the hr34 is compared to you hopper with the wrong info about your hopper? I swear I spent 10 minutes of my time explaining that my hoppers do indeed talk to each other and if I don't want PTAT I can shut it off (which he told me I could not and that they couldn't talk to each other) and have my third tuner available. And he could not get past the fact I have three hoppers which gives me 9 tuners. I swear if they are selling something they should really play with the competitions equipment so they know what it does, so they are not sitting there like idiots telling me what my hopper can and can't do trying to sell me directv. And then for the kicker the guy said I could have two hr 34's now I know for a fact that the DIRECTV God Iceberg has on repeated occasions said ONE HR34 per account, So these people will try to sell you things that don't exist if they can make a sale and you pay the price later when they come to install it.