I bet they will eventually, but for now, those that complain will be offered an upgrade to a HWS or H3 at "x" cost. Many will do it.
Slow Hopper 1, need free upgrade
- Thread starter littlecloud319
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Yay!!! I just got a call from dish. There sending me a HWS for free!!!
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Finally. It took two H1's and an Email to main office.
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I'm eventually going to just pay the upgrade fee. I just needed something tolerable for now. A H3 would certainly have been a bonus though.
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I got an email they are cramming the. New interface on my hopper 1 mid June. So I downloaded it yesterday. Slower than a turtle when retrieving recording s.
Great way to run a business. Degrade your customer experience and then tell them to suck it up.
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You've never bought anything from Microsoft or Apple I'm assuming...
Congrats! Now you know why I went through so much to get a Free upgrade. Just email executivecustomerservice@dish.com That's who I emailed.
Admin Note: Removed private email.
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I wonder if Dish would offer frustrated Hopper 1 customers a free "Hopper Lite" (that Scott posted a rumor about) as a replacement, when it comes out. Some customers might go for that if the DVR fee for the "Hopper Lite" is lower than what they are currently paying for a regular Hopper.
If the Hopper Lite ends up simply being a replacement for the ViP series, one has to wonder if its output also follows those of the ViP line, which one would assume would preclude connectivity to existing Joeys in a Hopper replacement scenario.
Good point, although some people use a Hopper without any Joeys. I just assumed that being a "newer" receiver, the "Hopper Lite" would work better with the new UI. Since the "Hopper Lite" is intended as an upgrade from the ViP series, I wonder if it will also be able to use the MT2 module from the ViP722k.
I'd agree, especially if Dish simply takes a Hopper 1/2/3 model and doesn't do much more than reduce the # of satellite tuners. The amount of "sharing" possible would be a huge benefit (to Dish).
But wait, isn't a 'Hopper Lite' simply a Hopper 1 or 2 ? Or will it have a TV2 output like the ViP receivers and not use Joeys ?
I doubt very much it will have a TV2 out, SD or HD. Heck, even Dish must recognize SD is dead, even if there is still a market for it today.
Those damned CRTs can't last forever! Although a 27" and 36" of mine keep chugging along. Rarely used, of course.
Those damned CRTs can't last forever! Although a 27" and 36" of mine keep chugging along. Rarely used, of course.
The TV2 out is more of a business thing now. I've only seen hd duos in restaurants lately. The last I heard of someone having one in their house is a couple years ago when my grandparents had dish.
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Hopper lite should just be a receiver like the Hopper 1 that can do 3 tuners at a time, except without the slow interface. That way people can still use joeys for another room like the tv 2 function of the Vip receiver.
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