Searching for Signal on Satellite in 2 (771)

[curbilly]

The problem I am having is that when I switch between my Local HD channels and some of the other HD Channels (ESPN, Sunday Ticket HD) I keep getting the Searching for Signal on Satellite in 2 (771). Usually the channel eventually comes on, but it takes anywhere from a few seconds to a few minutes. Rebooting the box usually corrects the problem for a little bit, but it eventually happens again. This is a new install, I had done on the 8/29. I have one black DVR box hooked up to the dish. Is there anything else I can try to correct this, before having to contact Directv. Also all the signal strengths appear to be in the high 80's to low 90's.

 

[NutFlush920]

Welcome to the forum!

What model DVR do you have? You can find out by opening the access card door. My first assumption is that you have a bad B-Band Converter on your 2nd tuner if it is an HD DVR. You can request a new B-Band Converter for free by contacting DirecTV.

Tip: It doesn't hurt to have one or two on hand just in case they ever go out in the future.

 

[curbilly]

Thanks for the welcome, It is a HD DVR, I believe it is the HR-21, the tech told me that it is the newest model.

 

[Zynergi]

What are your 99c, 119 and 103c numbers at?

 

[curbilly]

103c are 1 - 8 86 86 82 84 82 85 80 85
9 - 16 82 83 82 85 83 85

119 are 17 - 24 95 62 92
25 - 32 91 97 97 96 95 97 0 98

99c are 1 - 8 84 88 79 85 84 87 81 86
9 - 16 85 86 82 86 89 88

all the rest of the transponders are N/A

 

[Zynergi]

Is that tuner 1 and tuner 2 or just 1?

 

[curbilly]

both tuners 1 and 2 have the same signal strength

 

[curbilly]

I switched the lines in to the two tuners, and still the same problem. Anyone else have any ideas what can be wrong