llokey and Hipcat say what you want, but I do take issue in your comments. Bottom line is a customer that is not notified to a change that will cause and outage to them is un excusable.
A customer should not have to do web searches and belong to forums to prevent their PAID services or learning about situations that will cause their services to go down. I know Dish has no problems deducting my account for my bill. How about and email? "Oh buy the way, you going to have and issues BECAUSE..." They know I have 922 as well as many others. Even the Dish tech I spoke with said the transistion from 129 to the other satellites was not handled well. I guess you both will say its my fault because I don't have a hopper.
If you wish to go out of your way to point out what I have posted is incorrect I submit, so be it, my service went down, I wasn't notified. What I posted is info on the web much from industry analyst.
End of story. I resolved the problem with my actions, not Dish... I don't live my life on this forum and don't plan to. I expect my service provider to keep me informed as long as I pay for their service and use equipment they originally provided.
Lets talk about technology. Just because technology changes it doesn't mean its better or worth the effort to implement. Nor does it mean if you have something that works that you should just go blow your money on something you really can't justify. Not me, its got to be cost effective and make my life better to some degree before I drop coin or re-invent the wheel for it. Anything else just makes no sense to me.
There is a big difference between an technology upgrade and innovation or functionality improvement. As many of you have gone out of you way to tell me the Hopper is superior and I acknowledge that. Other then some menu upgrades and the ability to record 13 shows it really does nothing else for me other then having to spend more money every month and totally tear apart my existing. No Thank you. If you feel that make me less of a person or a customer Dish no longer wants so be it. Good for you.