S9 receiver after factory reset no video

[Lone Gunman]

Different firmware versions booted to different refresh rates. The default format can be set by the programmer.

I remember years ago that many ppl had problems when they upgraded firmware because of the PAL/NTSC issue with the S9. Of course he'd have to have it booted to see what firmware is in it but I'm betting that it's MUCH older than the firmware I'm using, which was released on 08/24/2011 and is set to NTSC by default.

Things that make you go.................. Hummmmmm.........................

 

[Titanium]

Many versions were set to auto resolution )negotiated) so if you did not have a HDMI handshake, it would default to 50hz on all outputs. No handshake could be the result of a bad HDMI cable, poor connection, or incompatible refresh setting.

The micro HD HDMI default was set to 60hz 720 P and the AV composite output was set to 60hz 480i at all times.

As a note, if HD channels glitch on the HDMI output, try changing the resolution setting. Example: on NBC and ABC my micro HD / monitor will skip occasional video frames if set to 60hz 720p or any 50hz setting. If set to 60hz 1080p, video motion is smooth on my display.

 

[electronmini]

Digging around in some old stuff I found this:

Press
Menu
Press Dn arrow 2x
Press OK
Press Dn arrow 1x
Press OK
Press Right arrow and pause (up to 8x)
Press Exit 3x

Not sure if this is for the S9 or S10. I know on one the menu system is up and down and the other the menu is across the top left to right.

I think your steps/sequence was perfect. One good friend let my his spare S9 Openbox and I did try the sequence using only the panels fron buttons and got me exactly to the screen to change to format.
His set was on: 720p_60 if I remember correctly and works perfect with my TV.

I went back to my S9 and realized that any key-press on the front buttons of my set does not change the display from "NoCH", so something is physically (probably) wrong with my set.

I opened the box and got to the IRR'S on the little front panel and measured pins 2 & 3 and has 4.3 volts dc which is withing the 3 the 5 volts specs for a PRICE.

Now I have any idea of what to do next. Checked visually the board component for damage and nothing found including capacitors or overheating.
STANDBY/ON is the only button that works and switched the RED LED ON/OFF and makes the set reboot, and get to "NoCH "
If I could get a schematic maybe can check components and voltages. I have Multimeter for that and soldering iron.
Anyone with some suggestion or guess?

Now I am taking it personal and even I just ordered a new receiver I do not feel like letting this set beat me!

Bad part I really miss PBS until the new set arrives.
Thanks to all for your time and effort. It is incredible the experience, dedication, and attitude of members of this forum!

 

[electronmini]

Just for the hellofit I took my "spare" S9 out this morning and connected it up to the Raydx system. I've also got another S9 that I normally use so I backed up all the data off that one and then did a test with the spare.

I went into the "Tools" menu and did the "Factory Default" deal. After that I powered it off, turned off the power strip for 15 seconds then turned it back on and it came back on WITH A PICTURE ON THE FLAT SCREEN TV it's connected to??? So, I'm a little bit confused as to what's going on with yours??

My S9 is connected to my TV with the RCA Red, White, Yellow cables NOT HDMI and as I said, it came back with the TV picture just like it was before I did the "Factory Default" thingie on it.

This begs the question as to whether you used a USB drive with the firmware loaded on it and did a reset that way?? If so, what firmware version is loaded on your S9?

Lonely Gunman:
Thanks for going through all of that. When I did the "factory restore" it did a reboot and came with NoCH on the S9 display and my TV (which was still connected as had always been) showed only a message " Format Not Supported"
I read the manual and one of iceberg's threads for another member saying to go to tools and select satellites.
I tried to go there with the front buttons on the set since my remote stopped working maybe 4 years ago, but the buttons on the front pannel did not make any changes.. When I tried the front panel buttons on a S9 that fried
Nds just lent me it shows the effect of front panel buttons on the S9 display.
I just posted about action I took opening the set.
Thanks,

 

[electronmini]

I remember years ago that many ppl had problems when they upgraded firmware because of the PAL/NTSC issue with the S9. Of course he'd have to have it booted to see what firmware is in it but I'm betting that it's MUCH older than the firmware I'm using, which was released on 08/24/2011 and is set to NTSC by default.

Things that make you go.................. Hummmmmm.........................

Long Gunman:
Is it possible to "inject" a new software somehow with my S9 in the conditions it is right now?

 

[Lone Gunman]

One last question for you.

What had happened to your S9 to make you feel you needed to do the Factory Default reset, ie, what problems were you having?

 

[Lone Gunman]

Long Gunman:
Is it possible to "inject" a new software somehow with my S9 in the conditions it is right now?

If I remember correctly, you have to install new firmware in the "Tools" menu using the "Upgrade By USB" function. I've never done a firmware install on mine any other way.

 

[KE4EST]

You can recover it via rs-232 if you have a computer with a serial port, the proper cable and the software.
I will did around later and see if I can find the software for the openbox.
I am sure someone else will post it before me, as I am kind of busy today.

 

[Titanium]

ALI Editor software works fine for serial transfers, but in my opinion, it would be so much simpler to find a 50hz monitor...

 

[electronmini]

If you have a computer monitor with HDMI ports, they typically will display both 50 or 60hz input signals.

Just for the hellofit I took my "spare" S9 out this morning and connected it up to the Raydx system. I've also got another S9 that I normally use so I backed up all the data off that one and then did a test with the spare.

I went into the "Tools" menu and did the "Factory Default" deal. After that I powered it off, turned off the power strip for 15 seconds then turned it back on and it came back on WITH A PICTURE ON THE FLAT SCREEN TV it's connected to??? So, I'm a little bit confused as to what's going on with yours??

My S9 is connected to my TV with the RCA Red, White, Yellow cables NOT HDMI and as I said, it came back with the TV picture just like it was before I did the "Factory Default" thingie on it.

This begs the question as to whether you used a USB drive with the firmware loaded on it and did a reset that way?? If so, what firmware version is loaded on your S9?

Lone Gunman:
I did not use a USB. I just used the front panel buttons to navigate the menu until I got to the "Factory Restore".
The set then went on its business and came up with
NoCH on the S9 display and the TV came with " Format Not Supported"
My S9 has been utilized just with the front buttons to navigate menu and change channels for the last 4 years.
About 1 year after I purchased the remote stopped working and the problem was with the S9 and not the RCA since I tried both with a fried that has the same S9 set.
The reason (in my silly mind) for doing the reset was to see if there were any new PBS channels.

 

[electronmini]

Just for the hellofit I took my "spare" S9 out this morning and connected it up to the Raydx system. I've also got another S9 that I normally use so I backed up all the data off that one and then did a test with the spare.

I went into the "Tools" menu and did the "Factory Default" deal. After that I powered it off, turned off the power strip for 15 seconds then turned it back on and it came back on WITH A PICTURE ON THE FLAT SCREEN TV it's connected to??? So, I'm a little bit confused as to what's going on with yours??

My S9 is connected to my TV with the RCA Red, White, Yellow cables NOT HDMI and as I said, it came back with the TV picture just like it was before I did the "Factory Default" thingie on it.

This begs the question as to whether you used a USB drive with the firmware loaded on it and did a reset that way?? If so, what firmware version is loaded on your S9?

Also I cannot see the firmware I have because I cannot make the front panel buttons move the menu.
Even without a TV display I know now how to get to ANY part of the menu and make changes. I can do that with front panel buttons on the S9 set that a friend lent me and works normally. His set works perfect also with the remote. I can go anywhere in the nenu with his set, but mine is not responding now to the S9 front panel buttons. It did it until the time I performed tge Fastory Restore. So in my opinion the factory reset is the one that is causing the set no to operate as before.

 

[electronmini]

That is the way it is these days. If your handy, you might be able to pop the cover on the receiver and make sure the IR sensor is pressed up against the front plastic window on the receiver.
Have seen some act that way and by just taking my finger or a tool and carefully moving the sensor, I got it to work. That is if the sensor in that unit can be moved.
Some are on the board with no excess leads. Could be dust or something is blocking the window also.

Did that but no chnges, it has been without remote control interface for abou 4 years. I alwats used the front buttons on the set and everything else was just fine. The just reloaded software in my opinion is the culprit. It lost ability to receive front panel buttons signals right after tge factory reset

 

[electronmini]

If I remember correctly, you have to install new firmware in the "Tools" menu using the "Upgrade By USB" function. I've never done a firmware install on mine any other way.

Imposible to get the nenu now, set does not accept RC signaos nor front pannel control buttons.
Stuck firm on NoCH.

 

[electronmini]

One last question for you.

What had happened to your S9 to make you feel you needed to do the Factory Default reset, ie, what problems were you having?

I was thinking that maybe there were new channels in 4 years I had not done a scan or could catch a wild feed. The set was working well with the exception that the RC did not work for the last 4 years and I knew the was not the RC but the S9 box problem.

 

[electronmini]

You can recover it via rs-232 if you have a computer with a serial port, the proper cable and the software.
I will did around later and see if I can find the software for the openbox.
I am sure someone else will post it before me, as I am kind of busy today.

KE4EST:
I think that is probably the solution since the control input was lost after the "reset".

I have been looking for the cable at home but did not find any. Alternatively I can (with some help) login to my Rogers router/modem ZTE and find the IP adress. Also I could try to go to Huntsville and see if anyone there is saling a cable.
I appreciate you efforts, thank you very much.
The set is not responding at all to any input, be the RC or front panel buttons.
Just before the reset I could get to any menu item with just front panel input. That stop just after the reset along with the lost of handshake to the TV that was still hooked up to it.

 

[electronmini]

ALI Editor software works fine for serial transfers, but in my opinion, it would be so much simpler to find a 50hz monitor...

I do not think we can use an editor. There is no way to move the set from NoCH right now. No RC or front panel buttons make it go anywhere. Front pannel buttons worked fine just until the moment I did the reset.
The RC did not work for the last 4 years, but the front panel inout was working fine.
Now the only button that works from fron panel is the STANDY/ON. It rboots and comes to NoCH and nothing will make it change that I know.

 

[Titanium]

ALI editor is used to establish a serial connection. The transfer procedure was to place the PC software in the firmware download function then power on the STB. The serial connection would be initiated and automatically flash the new firmware.

 

[KE4EST]

Yes, like @titaniium said you will need the ali editor if you want to try and flash it via serial.
You know I also agree with Brian. If you are getting noCH on the front, then if you could just find a TV/Monitor that could display 50Hz you would be in business.
Even if you flash it via RS-232, you may be in the same boat if the firmware you use is default to use 50Hz.
If you lived in the US would be glad to get it going for you. Since you are in Canada though, shipping and fees could get high.

 

[waylew]

The reason (in my silly mind) for doing the reset was to see if there were any new PBS channels.

It wasn't broken,you fixed it,now it's broken.
Sorry,just being a smartass

 

[electronmini]

It wasn't broken,you fixed it,now it's broken.
Sorry,just being a smartass

Waylew: I have it well deserved. I knew should do not do that,,and here is the but: I was frustrated and I was on a loosing slide.
But everything brings a gain in life. Sometimes is the price to pay for forgetfulness.

Here is the gain: I will only accept one choice and it is: fix it wilson, I broke it I will fix it even if it takes a lifetime.

By the way, I am trying to learn how to operate the infamous RS-232 connector/wire between my laptop and the S9 receiver. The menu on the S9 does not work, neither accepts any input from front panel. But it boots and all power supply voltages are ok. So had no need in my whole life for this transfer method and I am at 0.0001 % knowledge in the subject.

Any leads to software, reading material, locating a good firmware for this Set?
It will be a steep curve....
Thanks for your comment