Still waiting for the Tech today, will give them one last shot at it then I will contact Echostar. It is just a shame that when you are paying top buck for service, you don't get it. I am a new subscriber and signed up for HD gold, my bill is approx. $100.00 a month, my upfront fees were $200, and my first bill for 2 mo was $245. and a get what! If they knew they were going to have problems with signals in my area why did'nt they put the 2 dishes up on the install. Another thing is the small size of this dish 1000 compared to my son super dish, he does not have any problems and lives 2 blocks away from me. The Techs that did the original install and the one that came back a week ago to replace all the LLBs, all bad mouthed the super dish stating it was a piece of crap. All I know is other people in my area have the larger dish and don't have problems.
Another thing on the original install, I had to make a fuss for them to replace the cable in the house, that runs to the receivers, etc. said the cable from Direct was good enough, I said I want it replaced, there were all kind of splices in it. Well they did replace all but the one that runs off the 622 receiver to the 2nd TV. Well guess what I get a terrible picture on that set. I will try to get the Tech to run a new line to that set today, say a prayer for me! It can't be hooked to the digital signal connector in the back of the set, I have to hook it up to analog to get a picture and it is just not sharp and clear like my other TV's. Bye the way this is a brand new set so I don't see the problem being with the TV, just replaced the old one because of the picture, still have it with the new one. Ergo I feel that it must be the old line, I just don't know.
Which is better to email my complaint to Echostar or to telephone them?
Call them..The tech is getting paid to run new cable whether the home needs it or not..99 times out of 100 ther existing lines are good...exceptions:....If the cable is RG-6 but not sweep tested to at least 2250 mhz..That stuff can be used but when the job is completed the results would show up bad right away....That is if the cable is inadequate...Otherwise it's usable with no problems.Other exceptons: If the cable is real old, I'll run new..OR>>>>>If there is more than one barrel splice..After that there's too much db loss..In an install with HD, I want as little sig loss as possible....
Seems like the line of sight was a little shaky....In that case I'm optioning for a two dish solution...Understand this however, there are some areas that cannot "see" the 61.5 sat..In that case the D-1000 is the only option....
Super Dish wasnt a POS..But it was a pain in the ass to install because of the weak sigs on the 121 and 105....I found away to tweak a SD to gain signal strength without significantly degrading the sigs on the other sats......I have not tried a D-500 pointed at the 110/119 and a standalone for the 129..If I need a two dish solultion it is becuase the 129 is no line of sight..The tech is correct..There is no HD reception solution using a super dish..Oh I am sure some have tried modifying an Super dish but I have neither the time now the inclination to do so......that is something I would try if it was a job I was doing privately for soemone who had contacted me directly..But on a Dish service work order?...No way...