Thanks Tyralak. Technician is coming out today and Dish ripped me a new one. HD dual tuner upgrade is free, but the technician visit is $15 and upgrading the dish is $100, 2 year contract.
Tried many CSRs and all the tactics in the book, even threaten to cancel. They will not waive the $100 upgrade cost nor give any retention discount even though I'm out of contract. They have really really tightened up on these promotions. I used to get discounts/free upgrades whenever I was out of contract.
Sadly I'm married to DN since my wife wants the great wall package. Bit the bullet. Will see if I can convince the technician to give me a 222k by slipping him a twenty.