I have a question for the experts. My Sister and Brother-in-Law arrived at our northern vacation home and my B-i-L was able to log in an activate the account online. The one ViP 211k came up in minutes, but the older ViP 211 is still showing Unauthorized. He has power-plug reset several time, I have logged into the Vacation account and verified that both receivers are "On", I have sent five "Wake-up" requests from the Equipment page, but the 211 still won't authenticate.
I had him go through the unplug the satellite cable, run the Check Switch, save it, restart, plug the cable back in, run the Check Switch, and save it. Then restart again. I then sent yet another "Wake-up". Still nothing. I'm wondering if the ViP 211 is too old or something.
I see I can pick up a refurbed 211k for $90 from a reputable source, but I thought before that I would check with the SatelliteGuys to see if anyone else has some better troubleshooting suggestions.
I had him go through the unplug the satellite cable, run the Check Switch, save it, restart, plug the cable back in, run the Check Switch, and save it. Then restart again. I then sent yet another "Wake-up". Still nothing. I'm wondering if the ViP 211 is too old or something.
I see I can pick up a refurbed 211k for $90 from a reputable source, but I thought before that I would check with the SatelliteGuys to see if anyone else has some better troubleshooting suggestions.