I have a 3700 & 4000 both have same problem after search it takes forever to find out what movie is about, same with themes takes forever to come on screen then wait again to see what movie is about, also many times even 10 min before show starts it says info not available. Had dish techs here yesterday did all kinds of resets ans it is no better. There answer is boxes to old get 2 311's. Is anyone using these older boxes and are they working like mine? I just don't want to by new boxes if not needed. Any input would be great