program doesn't record on HR 44

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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dodger72

SatelliteGuys Pro
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Jun 17, 2009
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Anderson, California, United States
My wife has a series record for Dr. Phil on our local channel Lately it hasn't recorded certain episodes it shows up in the to do list and when you tune to the channel the banner has the record icon but it does not show in the playlist and the red light isn't on any ideas?
 
My wife has a series record for Dr. Phil on our local channel Lately it hasn't recorded certain episodes it shows up in the to do list and when you tune to the channel the banner has the record icon but it does not show in the playlist and the red light isn't on any ideas?
Take a look at the INFO section and see if the shows in question have a Date listed ...
 
Have your tried the red button reset?
Little door on the front right side near the bottom. Pull open and press the red button. Your HR44 will restart. This cures 99.9% of my wife’s recording issues. She records every thing she watches.
It has become bi-weekly maintenance for me


Sent from my iPad using Tapatalk
 
If it is an episode that has recorded recently it won't record even if its not on your disk and even if you set to record "all". It is considered a "duplicate" and duplicates can only be recorded manually.
This has always been the rule.
 

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