Problems re-aligning the image using DVI

[DRAKO]

When setting up my STB i noticed that the menu/channel image was a bit too far to the right on my screen (like on the discoveryHD logo, the "D" gets cutoff) I'm using DVI to connect this and I saw under the settings that there is a feature to re-align the image horizontally/vertically, it goes from -15 to 15, but it doesnt work... ???

is this a bug?

I have gone to both extremes -15 all the way to 15 and still the image wont move a bit (of course i could go into my TV's servicemenu and realign DVI there, but why? shouldnt this feature work?) as a reference my STB has the latest software release now

thanks
yet again

 

[Sean Mota]

When setting up my STB i noticed that the menu/channel image was a bit too far to the right on my screen (like on the discoveryHD logo, the "D" gets cutoff) I'm using DVI to connect this and I saw under the settings that there is a feature to re-align the image horizontally/vertically, it goes from -15 to 15, but it doesnt work... ???

is this a bug?

I have gone to both extremes -15 all the way to 15 and still the image wont move a bit (of course i could go into my TV's servicemenu and realign DVI there, but why? shouldnt this feature work?) as a reference my STB has the latest software release now

thanks
yet again

Yes, this is a known bug. The best thing you can do is realign the geometry with your TV Service Menu.

 

[DRAKO]

thanks, so i guess there is no work aroundbut doing it direclty on my TV...

any news of this being addressed on the next firmware upgrade? this seems like a major flaw

 

[DarrellP]

Drako, you could get your TV ISF'd and reduce the amount of overscan. My pj only has 3% overscan and the D is nowhere near the edge of the screen.

 

[DRAKO]

It's been ISF'd, mainly to get the grayscale perfectly to 6500k

and the overscan its at 3-4% I exagerated a bit when i said the "D" was off the screen, but i wanted to make a point

I noticed it when the menus themselves were a tad to the left, not a huge deal, but with my DTV receiver this could easily be fixed so I was hoping for an easy fix as well, hopefully its doable in the future.. for now i'll just use the service menu to adjust DVI

DRAKO

 

[rkr0923]

Have the same problem here but mine is to the left, can't read the first digit of a channel number. Like you, all other STB I had you could fix this.

 

[jimmykce1]

Need to go under your service menu on your TV and adjust it. that is what I had to do. I used DISCOVHD and WORLDSPRT to make my adjustment since thaey have logos and score boards in different locations of the screen.

 

[DRAKO]

yeah thats a solution, but anything else that you plug into the DVI input will be miss aligned

 

[jimmykce1]

drako,

How far over is it shifted? If its only slightly you shouldn't have problems with your other devices. I had to adjust mine only vertical very slightly and had no other problems. Although I am only using stb with DVI. I haven't made the jump to DVI DVD player yet.

 

[rkr0923]

I can't find a way to get into my service menu
Philips 55PW9363

 

[Sean Mota]

I can't find a way to get into my service menu
Philips 55PW9363

Did you check your service manual? I do not know of a link for this model but may you should check www.avsforum.com to see if someone has posted a link for the service manual.

 

[DRAKO]

drako,

How far over is it shifted? If its only slightly you shouldn't have problems with your other devices. I had to adjust mine only vertical very slightly and had no other problems. Although I am only using stb with DVI. I haven't made the jump to DVI DVD player yet.

it cuts a slight bit of the "D" of the DiscoveryHD logo, its not too bad, but im sure other sets will be worse..