Not sure if anyone ever got this response so I thought I would post it.Dear Warren,
Thank you for asking us about the picture quality on your DIRECTV HD System. In accordance with our company policy, we cannot give out the specifics of the resolution of our broadcast signal. This is partly because we are always fine-tuning our quality. The goal of our engineers is to design the very best transmission operation that will bring you extraordinary video, audio, and data along with the programming.
Though our engineers have very high standards, we're sure you understand that our success as a business depends in part on carrying a wide selection of programming. Therefore, due to limitations in satellite space capacity we must balance our desire to provide outstanding signal quality with the demand for a wide selection of channels. We are proud of the job we do at delivering both.
To be able to keep enhancing our signal quality AND to bring our customers lots of choices, we are always working on upgrades to our broadcast infrastructure that let us transmit our programming more efficiently. In other words, we can add more channels without sacrificing picture quality, and we can improve picture quality without having to drop any channels.
We appreciate your patience as we adjust and fine tune our systems. We apologize for any inconvenience this may cause.
With your subscription to the NFL SUNDAY TICKET SuperFan add-on package for the 2005 NFL season, you will have access to more than 100 games in High Definition. However, the actual number of games varies by market due to blackouts and other conditions. Please see our web site at
http://directvsports.com/Subscriptions/NFLSundayTicket/Questions/ for more information.
Also visit our web site at
http://www.directvsports.com/Subscriptions/NFLSundayTicket/SuperFan/ for more information on NFL SUNDAY TICKET SuperFan including HD programming and other features offered with this package.
Thanks again for writing and stay tuned to DIRECTV.com for the latest news and information about our services.
Sincerely,
Bridger
DIRECTV Customer Service