I had a fairly painless experience (although I haven't actually added the Voom channels yet, I did add HD, and I believe it applies here too). I recently acquired an 811, and undertook upgrade of my legacy lnb's to dishpro, then added a third dish and a UHF aerial. Once I verified my signal strengths and OTA reception, I called customer service to activate my 811, and add HDpak. After about 15 minutes of checking my config and verifying reception with the CS rep, I was good to go.
My only hitch is that the 811 is more finicky about my 110/119 reception than my 301, so I need to either get out a tree pruner or move my dish (the tree isn't mine, so I'll move the dish).
When I asked if I could add Voom, the CS rep said "sure, anytime, as long as you can see 61.5". Smooth.
My only hitch is that the 811 is more finicky about my 110/119 reception than my 301, so I need to either get out a tree pruner or move my dish (the tree isn't mine, so I'll move the dish).
When I asked if I could add Voom, the CS rep said "sure, anytime, as long as you can see 61.5". Smooth.