But then that would start an argument of "they make too much money, they can absorb the cost". Nobody wants to pay for what they agree to. It's intriguing actually.
Dish used not to charge the fee to return their equipment, and Dish used to not require you to return the LNB when you cancel service.
It's just another way of Dish telling you to F off when you cancel your service.
To prove this take the case of a Dish mover. They don't charge for the LNB or make you climb on your roof to return it?
When you have a bad box and they send you a free replacement, do they charge to ship back the defective box?
If you deactivate a receiver, and they send you a box, do they charge an active customer to send the box back?
No other provider makes it more difficult to return equipment.
With Comcast you can go to a service center, the UPS store, or sometimes they send someone out to pick it up.
AT&T let's you use the UPS store for Uverse.
All other providers provide prepaid boxes
People sure are funny.
First they complain that they have to pay for channels that they don't watch and other people do.
Now they complain that only people that use a service (return receivers) have to pay instead of everyone paying that doesn't use that service.
Damned if you do, damned if you don't. Just can't please everyone.
Dish used not to charge the fee to return their equipment, and Dish used to not require you to return the LNB when you cancel service.
It's just another way of Dish telling you to F off when you cancel your service.
To prove this take the case of a Dish mover. They don't charge for the LNB or make you climb on your roof to return it?
When you have a bad box and they send you a free replacement, do they charge to ship back the defective box?
If you deactivate a receiver, and they send you a box, do they charge an active customer to send the box back?
No other provider makes it more difficult to return equipment.
With Comcast you can go to a service center, the UPS store, or sometimes they send someone out to pick it up.
AT&T let's you use the UPS store for Uverse.
All other providers provide prepaid boxes
Dish doesn't require you to return the LNB though they do ask for it.
With local cable here, they charge to install, charge to disconnect, but they don't charge to return the boxes.
I have swapped back and forth between the two several times and have never returned the LNB nor have I been charged for it.Yea it's not required, they just charge you for it.
Yea it's not required, they just charge you for it.
Now consider this. The average joe customer is unaware of this charge or does not realize if they put up a fight it can be waived.
Since most customers pay for their programming in advance it means that dish owes them a refund upon cancellation.
Since most packages are more than $50 and in most cases $70-$80 do you think a customer will say anything when they get a final bill in the mail showing a $10 credit balance owed, AFTER the shipping charges and LNB.
Satellite guys members know better. I have been doing this for 18 years. The average customer customer don't know they are getting screwed.
I have customers all the time try to return dish equipment because I'm a UPS drop off center. I stopped telling people about the charges with the shipping label because I don't want to hear them bitch. I'd rather see the customer get the bill later and call Dish to bitch.
Ha! Never thought that this thread would receive so many comments.
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2) As far as the package that I asked for, I was asking for that package because I have already moved to a similar package. I signed up with PlayStation Vue for their lowest package @ $29.99. For this, I receive everything that I mentioned in my first post with the exception of MLB Network, NFL Network, and History Channel. I could pay $5 more to get access to NFL Network, but typically you can stream Thursday Night Football games (and frankly, I don't have a lot of time to watch TNF games).
So, as you can see, I wasn't asking for much more than I already get.