I was persistent and he let me keep it. Mine said the same thing but it works fine. The 52 can do everything the other one can just in different ways I know after messing around with it. It's not worse just different.My installers did as well. He said they wouldn't work correctly with the new Hopper. Despite me asking to keep them, they took them with the old Hopper & Joey. I suppose it'll just be something new to get used to...