Yea it's the chat people who tried to overcharge me $27, so i got fed up and called. The h3 gives the option to activate, but when you put in your info it doesn't do anything. Hopefully one day dish will enable that so i don't have to deal with poor customer service.
I noticed the activation screen on Hopper 3 as well. Thought that would have been cool if it was all done on screen.