Dear Skyvision Customer:
IT'S FINALLY OFFICIAL! Beginning January 4, 2011, 4DTV owners will be able to reset their existing receivers and receive channels on one satellite (W5 at 105 West). Customers with a DSR-920 or DSR-922 4DTV Receiver will be able to access these subscription channels by following the attached instructions.
If you have a separate Free-To-Air receiver, or would like to retain access to other satellites, please skip steps 3, 4 and 5 of the 7 step process. Note: If you choose to skip steps 3, 4 and 5 it will disable the programming guide on your receiver. However, if you follow steps 3, 4 and 5 you will only be able to access channels on W5. If you have any questions regarding the process and why it is necessary to complete to continue receiving subscription programming, please visit Skyvision's website at Skyvision Satellite Equipment or contact the technical support department at (800) 500-9275.
Please understand that due to the scope of these changes we expect to be very busy and we will not always be able to provide the level of service you are used to receiving from the Skyvision. We will do our best to get to your calls as quickly as possible and would like to thank you in advance for your patience and continued support.
The Programming Center will offer an interactive on-line feature called WEBSAMS where customers can do re-hits and order programming. You can call The Programming Center at 1-800-500-9268 to get signed up today or you can visit our website at
Programming Center | 4DTV Programming to get signed up. This will be a helpful tool with the conversion process and may save time getting your programming back up and running.
Another reason to visit Skyvision's website is to find how you can receive literally hundreds of "FREE" channels. Skyvision offers a full line of equipment for Free-To-Air reception, which can greatly increase the number of channels available to your satellite system. This will supplement your subscription programming with no additional monthly fees and is completely legal.
Skyvision is committed to the large dish and your right to choose the programming that works for you. On behalf of Skyvision, we look forward to providing programming and home entertainment well into the future.
Sincerely,
Skyvision 1-800-500-9275
Here are the instructions to follow on how to get the 4DTV to work on the W5 only.
**DO NOT MAKE CHANGES PRIOR TO JANUARY 4TH, 2011.
IF YOU DO IT BEFORE THIS DATE IT WILL DISABLE YOUR RECEIVER AND YOU WILL NOT HAVE PROGRAMMING. SATELLITE RECEIVERS WILL NOT BE RESPONSIBLE IF YOU DO THIS BEFORE JANUARY 4TH, 2011.
1. Move your satellite dish to W5 satellite on 4DTV receiver. IT IS EVERY IMPORTANT THAT YOU ENSURE YOU ARE ON W5 FIRST.
2. Ensure the satellite receiver is on channel 216 (STYLE) and has video, or "Subscription required" message with a DCII signal lock. DO NOT MOVE THE DISH AFTER THIS STEP!
3. Do a factory reset (options 6, 7, 7, 8, 7 and confirm by pushing enter). After the lights on the front of the box go out (will take a few minutes) power it back on.
4. Do an authorization reset (options 6, 7, 7, 8, 0-this is a hidden diagnostic screen that the consumer will NOT see on their TV screen). This will remove the satellite receiver from the 4DTV SAC stream.
5. Turn the box to channel 946. You will now do a manual tune (options 6, 7, 7, 8, 1). Tune to frequency 1430.00 in the top box. Scroll down to the box below that reads tune. Push enter on tune. This will bring up a DCII light on the front of the box.
6. Call to get a rehit or send rehit via WebSAMS. If you are not set up for WebSAMS please call or visit our website to get authorized. We anticipate long wait times and with
7. Now program in the X4 satellite. Option 6, 4, 3, 3 select X4 and save. It should take about 20 minutes to get a full download.
***If you no longer use your big C-Band satellite dish or if you would prefer not receive e-mail updates please reply to this email with "Unsubscribe" in the subject line