Not able to record CSN Chicago

[Chanz01]

I'm trying to record the White Sox opener tomorrow and it claims "it is not available for viewing in your area." Anyone else in the Chicago area having the same issue? I tried both SD and HD and no luck. FWIW, it will let me record pre-game and post game.

I should be in their home territory--I think 48 miles away.

 

[Go Sox!!]

Same issue here and I record all Bulls, Blackhawks and White Sox games on CSN. Same issue when I try to record the Cubs game on Sat. Probably just a glitch.

 

[Go Sox!!]

Same issue here and I record all Bulls, Blackhawks and White Sox games on CSN. Same issue when I try to record the Cubs game on Sat. Probably just a glitch.

I was able to record the Hawks game tomorrow night. It better be a glitch.

 

[dwarren2]

Just checked tomorrow's guide. Looks like WGN has the game, not CSN.

 

[Chanz01]

WGN has the Cubs tomorrow, not the White Sox.

I finished an online chat session. Not the sharpest pencil in the drawer...

Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me a moment to access your account and review the information you have already provided.
Dish Rep: Hello ***.
Dish Rep: How may I help you today?
Me: Hi, I'm trying to record tomorrow's White Sox game. Even though they are my home market team, it is saying they are not available in my area.
Dish Rep: Okay.
Me: I have tried both the SD and HD versions of CSN Chicago, but have had no luck.
Dish Rep: Okay.
Dish Rep: Please give me a minute.
Me: sure thing
Dish Rep: Thank you.
Dish Rep: I am really sorry, it is not available in your area.
Me: Why? The MLB map says they are in my home market.
Dish Rep: It will show anything at IL.
Dish Rep: It will not show anything at IL**
Dish Rep: The area is not qualified.
Me: I'm confused. The White Sox have always been in my home market. What's different this year?
Dish Rep: I truly consider your request, i will pass this message to my superiors, so that it will be taken care.
Me: IL is not qualified for the Chicago (located in IL) White Sox?
Dish Rep: Okay.
Dish Rep: Please don't worry about it, you will receive it.
Dish Rep: I have send the request to my superiors.
Dish Rep: They will take care of it.
Me: Do we know when?
Dish Rep: You will get the updates today morning.
Me: ok, I hope so. Thanks.
Dish Rep: You're welcome.
Dish Rep: Is there anything else I can assist you with?
Me: This would be it. Thanks.
Dish Rep: It was pleasure assisting you.
Dish Rep: Thank you for chatting with Dish Network, have a wonderful day!
Me: you too
Dish Rep: Bye, Take Care ***.
Thank you for visiting DISH Network. You may now close this window.
Your session has ended. You may now close this window.

 

[n0qcu]

I read a thread claiming its a known glitch. (not sure which site)
One of the DIRT members posted their official info:
Pull plug to force a reset and download updated EPG info & the problem should be resolved.

 

[malt]

I'm in Milwaukee (I get CSN Chicago) and I was just able to set up the recording without any problem.

Go Sox!!!

 

[kikenovic]

I'm in Milwaukee (I get CSN Chicago) and I was just able to set up the recording without any problem.

Go Sox!!!

That's a glitch, unless you're a mover you should only be able to get the Brewers. Unless you live south of Milwaukee (like in Kenosha), in that case you get the three teams.

 

[Mr Tony]

Thread on related subject
http://www.satelliteguys.us/dish-network-forum/249182-question-dish-dudes-about-rsns.html

 

[dwarren2]

Sorry, I was thinking Cubs.