No Cinemax for a penny?

[bigbyrd4]

Today I ordered the DVR Advantage on the internet. The web site would not let me deselect HBO and Cinemax for my premium channels. I called the customer service number and dropped HBO in the automated thingy, but then could not get back to the menu to drop Cinemax, but found an option to talk to a real human.
The girl that I talked to signed me up for Starz and Showtime, but then when I told her that I only wanted Cinemax if I could get it for a penney she said that I could not get it because I was already a Cinemax subscriber.
Is this the real scoop? I know I have seen on here that the CSRs don't always know what they are talking about. If that is the case, here, I want to get it fixed.
By the way, I did sign up for paperless/autopay today.

 

[tigerfan33]

Sometimes you have to play csr roulette

Keep trying.

 

[rogerpl]

Already had Cinemax. no penny for you.

 

[mike316]

Sometimes you have to play csr roulette

Keep trying.

Yup...keep alternating between phone calls and chat sessions.

Luckily, i got mine on the first try. (However, I was not a previous Skinimax subscriber...)
.

 

[Pinchhitter]

I was able to get MAX for a penny, even with the fact that I had just dropped it only about a month and a half prior. They indicated they would give it to me because I was a 'valued customer'.

 

[MikeD-C05]

Thanks for the information, I just got it for my main account and it has only been a couple of months since I dropped it.

 

[nsps]

Technically, the rule is that you can't get Cinemax for a penny if you already have it.

I called and got the deal shortly after signing up for Dish with the default HBO and Cinemax package. I don't think my installation had occurred yet, so that probably helped my case. You could argue that you were automatically signed up for it via Dish's trial.

 

[Chinatown]

Today I ordered the DVR Advantage on the internet. The web site would not let me deselect HBO and Cinemax for my premium channels. I called the customer service number and dropped HBO in the automated thingy, but then could not get back to the menu to drop Cinemax, but found an option to talk to a real human.
The girl that I talked to signed me up for Starz and Showtime, but then when I told her that I only wanted Cinemax if I could get it for a penney she said that I could not get it because I was already a Cinemax subscriber.
Is this the real scoop? I know I have seen on here that the CSRs don't always know what they are talking about. If that is the case, here, I want to get it fixed.
By the way, I did sign up for paperless/autopay today.

They may want a couple of months of the autopay, before they do the $.1 cent deal. I would check back at that time.