babyj said:
so if u UNINSTALL after may do u have to pay for the uninstallation?? cause i don't plan to keep voom. after nba finals voom = out the door.
I'm in the wireless phone market, so every day, I hear all about contracts. I must say, most companies have a buyer's remorse period. This period can last a week to a month at best. This is stated in the terms of service. So we'll have to get a copy of the new terms of service to verify this.
Personally, I hold some really bad feelings toward contracts, but being in the business, I see that they're just a necessary evil at this point. Service provider must find ways to subsidize the upfront price at activation to make their product more appealing, yet, they must have a way to validate these costs. You can't just give away a product for free, and hope people will stay with you. The only companies that can pull this off are those that are more established, have a huge customer base, and promote a general confidence about the quality of the product they sell.
I do see this $199.99 for VOOM activation has been posted. Now I have a problem with this. If we pile up all the nightmare activation stories on this forum and others alike, we'd see that Vooms activations ARE NOT worth $199.99. You have kids.... KIDS coming out to your house with grandma's car and performing the installation. The installation service is a JOKE. Installs INC.... A JOKE!!! Most people would hav walked away from a failed installation attempt, let alone 3 failed installation attempts. Now, you want people to put their money down on something that CANNOT be guaranteed(as I was told twice by installs inc).
The way the wireless market works(and it's a very successful model, considering the 86% saturation rate) is that you give the dealer's commission on the SUCCESSFUL activation of your product. You have total quality control over these said dealers. If you cancel your service within a certain time frame, dealers lose that commission. It's a very successful model. So if the $199.99 is to cover the cost of dealer's pushing the service...fine. If you're sending out installs INC at this price, FORGET IT!!! Voom should charge the $199.99, and have CERTIFIED VOOM INSTALLERS COME OUT to your house, install the system, explain how it works. $199.99 should gaurantee the consumer the larger dish, and GAURANTEED OTA RECEPTION, NO MATTER WHAT THE ANTENNA!!! :shocked
BTW- if I had to sign on for two years, I would never have done it. If it were one year, I would have thought harder, but looked the other way.
Isn't it great! Heh.
Voom what are you thinking. I can see an agreement with some compensation, but d* and e* give stuff away for free and don't charge for installs. The masses are not going to pay a $200 install fee. Maybe the upper end of the market will, but others will go to d* or e*. 
