New R10 and I get a green screen :(

[sctrojans83]

I get the message a severe error has occurred. I only had the system activated for like 15 minutes. Anything I can do to fix it or is it just dead. I already called valueelectonics about it and I couldn't get a clear answer about when I should get my replacement. They said that they are going to call their distributor and call me back. Thanks for you help.

 

[damaged]

Alot of problems with the R10 lately, see the threads below, maybe you can find something in there useful, I'm beginning to think there is a sneaked-in update(meaning the revision might have not changed) or a change in the stream/encoding causing (all or some of?) these R10 issues.

Pertinent Links:
http://www.satelliteguys.us/showthread.php?t=102919
http://www.satelliteguys.us/showthread.php?t=103193

 

[sctrojans83]

Thanks. For some werid reason after leaving it on for about 1 1/2 hrs the unit now works. Hmmm. Also valueelectonics replied with an advance swap in 30 minutes after I called. Wow that is great service. I decided to keep the box for now so I called to cancel the advance swap. Hopefully I'm not making a mistake.