Guide to getting the New HD Channels:
1 - Use your remote to go to MENU-6-1-3 to see which satellites you receive now. If you have either
129 or
72.7 (aka "72"), then you are fine.
2 - If not, go to:
The Echostar Knowledge Base
and search for your town to find which channel numbers (both SD and HD) for your local channels, and check which satellite they are on.
If either your SD or HD local channels are on 61.5, then you need to keep 61.5
3 - Go to:
Satellite Finder / Dish Pointing Calculator with Google Maps | DishPointer.com
and enter your address and then select 129. Go outside and see if there are trees, buildings or hills in that direction. If not, then you can try to repoint your 61.5 dish to 129, if your locals are not on 61.5.
4 - If there are no obstructions, but your locals are on 61.5, then you will need to either get your 110/119 dish500 swapped for a 110/119/129 dish1000.2 which has a connection to receiver the cable from your 61.5 dish,
or get all your dishes swapped for an Eastern Arc dish1000.4 that has 61.5/72.7/77.
5 - If you need a professional install, call Dish and
politely but firmly insist that you are paying for these new channels, but cannot get them because of Dish's satellite failure, which is not your fault. If no joy, call back to a different rep or ask for a supervisor or loyalty rep. Sometimes, calling Technical Support works better because they are not under pressure to keep down costs, and they understand why you need the new dish.