New guy here....lost my local channels

[barbossa]

on satellite 105. I've had Dish Network about 4 months after being a longtime Charter customer. I have a superdish (322 receiver) and lost my signal yesterday. The signal strength for the other satellites are 95. I can see the tv guide info (name of show, tv info, etc.) with my locals but I get no picture. After about 5-10 seconds of a blank screen, the acquiring signal screen will appear then it will say the signal was lost.

There are no obstructions with my dish and everything was fine 'til yesterday. I got a message on screen before the problem that said updates were available. It then downloaded the 'updates' and I lost my locals afterwards. I called tech support today and they worked with me trying to figure out the problem and he finally told me my only choice was to pay a $99 for a service call or sign up for the extended warranty ($20 service call and $5.99 a month afterwards). When I mentioned the "updates were available" message I got before I lost my locals, the tech support guy said it was a coincidence and that it couldn't happen with new equipment.

Any thoughts or ideas?

 

[papalittle]

I would say you have a bad connection or a bad 105 lnb. check connections. the 105 lnb
are very well known for going bad. I have replaced many of then believe me.

 

[miguelaqui]

I know you called tech support, but sometimes, they don't do everything.....Are you getting any signal from satellite 105 on any transponder?

 

[barbossa]

Here's some of the signals I'm getting:

Transponder 2: signal = 37
Transponder 6: signal = 33
Transponder 8: signal = 35
Transponder 10: signal = 42
Transponder 12: signal = 55

The other transponders were 0 signal.

I truly am a newbie when it comes to the vocabulary and lingo of satellite equipment. The other poster mentioned a 105 Inb and I'm not sure what that is. Any help is appreciated guys.

 

[BrettTRay]

your satellite dish has got knocked. If you don't have a signal meter then have someone look at the tv when your on the phone with them. Loosen the azimuth bolts and barely nudge the dish till you get the best signal. 9 times out of 10 when a dish has got knocked out of whack that its the azimuth.

 

[miguelaqui]

Those signals are too low. Where is your dish located? The problem with 105 is that it is very sensitive. You dish could have moved a little and caused this.

There is also the possibility that something as simple as a loose, corroded, connector cause this also.

Do you know where your switch is? It will be a metal box and more than likely say DP34 on it. It could be near the dish or anywhere from the dish to where the cables go to the receivers.

 

[barbossa]

My dish has a pole mount in front yard.

The mount is solid and all of the equipment is new. I checked the connections and all of them are solid. I'll go check the dish again and see if could have been 'nudged' out of alignment.

 

[miguelaqui]

Do you know where your DP34 is?

 

[barbossa]

The DP34 box you mentioned is next to the dish.

The dish is solid....I don't see how it could have got knocked out of alignment, although it may have. Every nut and bolt is tight and I could barely nudge the thing myself when trying to see if it could move (my wife was watching the signal and info on the tv screen and said nothing changed).

 

[miguelaqui]

This has worked in the past for some people, .......
If you pull up the check switch screen, which number sat is 105?
See which one it is,
for example, if 105 is listed as sat 1, then it is on port 1 of the DP 34 switch

Swap the cables, if 105 is on port 1, then put it on port 3, run check switch and see if you get better results from 105.

If if have a metal dish, a tech once told me that the pans, reflectors, had been bowing in the heat.

I had a bowed pan, but was able to get 105 in the 50's.

Do you know which transponder the locas are coming from? Which locals do you have?

 

[barbossa]

just checked my "switch" screen.

My locals (105) are on port 3. (119 is port 1 and 110 is on port 2).

I get the Huntington-Charleston WV locals.

 

[miguelaqui]

T9 is the one where your locals are.

Did you take the plastic shroud off to check the connectors on the cable going to the 105 LNB, that will be the smaller device with the plastic cap on it.

I would unhook it, make sure that it had not corroded, then reconnect it.

All of this stuff is little stuff that might help.

I hope you don't have a radar detector closeby.

 

[webbydude]

It may sound stupid, but the SD may have been borderlind off-kilter in the 1st place. With the summer heat doing a number on things, it may have been enough to knock your 105 off altogether. As Miquelaqui said, the 105 is a BEAR to aim. Not much room for error like the SD 121 or even a Dish 500

 

[proelect]

There have reports of defective LNB's on the Super Dishes affecting the local channels. This has been caused by heat. Try running some cold water over the 105 LNB to cool it down. If this works you need to call your dealer to come and replace the LNB.

Paul

 

[Stargazer]

Just by simply tightening the bolts it can throw the signal off enough to cause some problems.