I think E* will go to a mostly all lease plan but I suspect that their will still be some receiver's available to own, however the discounts for owning will be eliminated and if you insist on owning you will pay full msrp in the future. If I am not mistaken with the DHA plan their is a limetad to 4 receivers, I suspect for those who want more then 4 receivers will still need to buy receivers 5, 6 etc., probably at full msrp. For those who just want just Internationals or Sky Angel or other "a la carte" programing and do not want an AT or DL package will still have to buy equipment, at full msrp. For the vast majority of subs in the future all or most of their equipment will be leased.
New Dish'n it up promo
- Thread starter Scott Greczkowski
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They may offer leased gear for Internationals, perhaps if they meet a minimum monthly cost. Remember, there's no commitment with the current DHA plan.
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I don't think Dish will ever add The International Channel. Their dumb logic is that customers won't buy the cow (big profit international packages and a la cartes), if they can get the milk for free. It's just stupid stupid, short-sighted thinking.
IC can be used to whet the appetites of prospective international subs. Or, at the very least, a wonderful way for Americans, who have no intention to sub to internationals, and who wouldn't normally otherwise experience foreign programming, to experience the rich diversity available from the many cultures of this world. (Unfortunately, one such potential channel already exists for us, BBC America, but all they show are steaming piles of makeover shows. What a fuggin waste!)
Life in this world ain't just NFL, NASCAR and WWE.
IC can be used to whet the appetites of prospective international subs. Or, at the very least, a wonderful way for Americans, who have no intention to sub to internationals, and who wouldn't normally otherwise experience foreign programming, to experience the rich diversity available from the many cultures of this world. (Unfortunately, one such potential channel already exists for us, BBC America, but all they show are steaming piles of makeover shows. What a fuggin waste!)
Life in this world ain't just NFL, NASCAR and WWE.
GaryPen said:
Oops, I re-read my post and can see how you misunderstood what I was trying to say, I was not talking about The International channel, I was talking about International channels in general and was kind of joking by saying that you can get a Leese now for International channels by simply adding one or more of these channels to a DHA plan. (example AT60 w/locals plus an International channel or package). Of course I realize you were talking about E* doing a lease program for those who only want an International channel or package and do not want an AT or DL package, I doubt they will ever do this because I think they want to encourage the people who want one of the International channels or packages to also take an AT or DL package but I guess they could by simply charging the $5 access fee plus the $5 Lease per receiver plus the International channel or package that a person wanted.
As long as the sub's bill adds up to the same minimum of $25 as the current AT60 minimum, I see no reason why they would deny leases to International-only customers. F'rinstance, TVJapan costs $25 all by its lonesome.
When you rent a car from a car rental co. you're not expected to cover the cost of break pads are you? It's the same as leasing (renting) equipment from Dish.dlsnyder said:
That's the whole point of leasing. Rather than pick up the cost of maintenance, you pay a monthly lease fee and should not be expected to pay maintenance costs on top of that. The DHA plan is a subscription to the Dish Network service. You are not buying anything other than the right to use their service. If the equipment they supply is no longer able to deliver their service due to normal wear then Dish is responsible for repairing/replacing it, not the subscriber. If they don't they will lose money when people drop their service because it no longer works.
I agree totally.
If the lease deal is to gain more subscribers, then having the customers pay to fix the receiver when it breaks, will chase more away . This simply won't work to the public. Imagine the cable company saying to you when you call in and say your digital box doesn't work : "You have to PAY to have it FIXED." I can imagine a lot of cable companies wouldn't have done as well as they had if they made their customers fix their cable box failures.
IF Dish wants to follow the cable companies and lease the receivers then they should follow all the way and fix the receivers at THEIR cost unless they want to lose current lease customers. The word of mouth from the customers who discontinue their service because of receiver failures will do nothing to help DISH and their customer service reputation.
If the lease deal is to gain more subscribers, then having the customers pay to fix the receiver when it breaks, will chase more away . This simply won't work to the public. Imagine the cable company saying to you when you call in and say your digital box doesn't work : "You have to PAY to have it FIXED." I can imagine a lot of cable companies wouldn't have done as well as they had if they made their customers fix their cable box failures.
IF Dish wants to follow the cable companies and lease the receivers then they should follow all the way and fix the receivers at THEIR cost unless they want to lose current lease customers. The word of mouth from the customers who discontinue their service because of receiver failures will do nothing to help DISH and their customer service reputation.
Stargazer said:
But if the receiver doesn't get damaged, it craps out instead, why should a leasee have to pay for it.....
Stargazer said:
If you accidentally drop your DVR522 and break the hard drive, why shouldn't you pay for it? If you rent a car and wreck it it is your responsibility. I expect if you broke a cable digital box the cable company would expect you to pay for it. If your Leased DVR522's hard drive crashes do to normal where and tare, then it is E* responsibility or risk losing you as a customer.
Chris Freeland said:
That's the big sticking point -- whose fault is it?
I can see subscribers accidentally dropping their 522 and calling support insisting that the HD died due to normal wear or a defect.
But I can also see Dish blaming defects and normal wear on missuse by the subscriber.
Each is going to try to get the other to pay but in the long run Dish will lose when subscribers end their subscription because they don't want to pay for equipment repairs (no matter who's fault it is).
maximum said:
I agree, however I think these instances are rare and their will always be the nut case who thinks that E* owes them the world and will likely change providers at the drop of a hat anyway.
The difference is HAVING to pay for something you might not be able to afford at the time it gets damaged vs. having a choice of buying another one that is used that you can afford or doing without that higher priced receiver until you can save up enough to pay for one. You have less control of what you can do in such a situation.
Normal wear and tear such as remote control use, hard drive failures, and other things that may be a manufacturer defect in which the customer would be forced to pay for.
Normal wear and tear such as remote control use, hard drive failures, and other things that may be a manufacturer defect in which the customer would be forced to pay for.
Yea, but E* will hear SCREAMING instead of CRYING when someone tries to remove an old-generation DVR (with your precious recorded programs) to swap in a new-generation DVR. Yes, that's a long way off but certainly a possible scenario.dlsnyder said:
Rant - Long
I had an 811 that I bought for $199. I bought it for two purposes:
1. As a general Dish Network receiver for the dish channels
2. To hook up to my Tivo stand-alone for OTA locals
I found out though that I could not do #2 (my primary purpose for buying it) because output through S-video was too dark. The software fix still hasn't come so I requested a refund of the receiver and I am about to send it back.
I then noticed the promo. I called and found out that I could pay just $50 + $24.95 shipping I could get the same 811. Plus, I was paying $5 for the "Access Fee" before when I owned two receivers, and now I would only pay a $5 lease fee. So, after the $75 I would still pay the same as I would before.
So I called Dish and talked to someone. They said, nope, you would have to pay $99. I asked why I didn't qualify for the $50 installation charge. After all, I had been a loyal Dish customer for over two years and had automatic credit-card bill pay since the beginning. The CSR didn't have an answer so she transferred me to a manager (Jay - Rep #6Q5). Jay couldn't tell me either. He said that that information was "confidential". He said it was decided by a "special team". I asked why such basic information about the terms and conditions of a promo would be "confidential" and he just replied that "Yes, you see sir, that information is confidential". He didn't make much sense half the time and I wondered if I was talking with someone in India that didn't have a clue (like an offshore support team).
I am getting fed up with Dish. First they release an 811 with all these bugs, then they come out with a promotion that has different terms for different people and they are unwilling to disclose why or what makes the difference. Plus, I spoke with the executive office several times before I could get someone to actually issue a return for the 811. I always talked with one person who promised it would be taken care of, got their number, then could never get a hold of them again when the return authorization was never issued.
Of course, DirectTV is handled through another provider (Pegasus Satellite) in my area and they are much worse. So, my only other choices are Voom (expensive) or Comcast (Expensive).
I used to be happy with Dish. This has definitely tarnished my impression of them. Forgive my rant, but I just wanted to vent.
I had an 811 that I bought for $199. I bought it for two purposes:
1. As a general Dish Network receiver for the dish channels
2. To hook up to my Tivo stand-alone for OTA locals
I found out though that I could not do #2 (my primary purpose for buying it) because output through S-video was too dark. The software fix still hasn't come so I requested a refund of the receiver and I am about to send it back.
I then noticed the promo. I called and found out that I could pay just $50 + $24.95 shipping I could get the same 811. Plus, I was paying $5 for the "Access Fee" before when I owned two receivers, and now I would only pay a $5 lease fee. So, after the $75 I would still pay the same as I would before.
So I called Dish and talked to someone. They said, nope, you would have to pay $99. I asked why I didn't qualify for the $50 installation charge. After all, I had been a loyal Dish customer for over two years and had automatic credit-card bill pay since the beginning. The CSR didn't have an answer so she transferred me to a manager (Jay - Rep #6Q5). Jay couldn't tell me either. He said that that information was "confidential". He said it was decided by a "special team". I asked why such basic information about the terms and conditions of a promo would be "confidential" and he just replied that "Yes, you see sir, that information is confidential". He didn't make much sense half the time and I wondered if I was talking with someone in India that didn't have a clue (like an offshore support team).
I am getting fed up with Dish. First they release an 811 with all these bugs, then they come out with a promotion that has different terms for different people and they are unwilling to disclose why or what makes the difference. Plus, I spoke with the executive office several times before I could get someone to actually issue a return for the 811. I always talked with one person who promised it would be taken care of, got their number, then could never get a hold of them again when the return authorization was never issued.
Of course, DirectTV is handled through another provider (Pegasus Satellite) in my area and they are much worse. So, my only other choices are Voom (expensive) or Comcast (Expensive).
I used to be happy with Dish. This has definitely tarnished my impression of them. Forgive my rant, but I just wanted to vent.
tholden1 said:
You may want to call DirecTV directly. They have cancelled their contract with Pegasus.
I just got off the phone with Direct TV. You're right. That's awesome! That was the biggest reason I never went with Direct TV. We had Direct TV at our apartment before we moved into a house and Pegasus was horrible!
Now that DirectTV is an option, I may look at switching. It would be nice to have a DirectTV based Tivo with two tuners and stop the occasional channel changing problem of the Tivo stand-alone.
Thank you very much for that information.
Now that DirectTV is an option, I may look at switching. It would be nice to have a DirectTV based Tivo with two tuners and stop the occasional channel changing problem of the Tivo stand-alone.
Thank you very much for that information.
GaryPen said:
