Need little help with sling reward

[bmuone]

I have received the sling adapter....connected it....got it working with my wife's computer...no problems. When I go to my account to get the refund/reward it shows my receiver not on line. When I go to My Equipment..it shows on line. After clicking around I see that the reward section shows the vin number for my VIP 222. It does not have the vin number for my VIP 722. What can I do....oh what can I do?

 

[TheKrell]

PM your account # to a Dish IRT member.

 

[ZachS@DISH]

Bmuone can you please PM your account number or phone number so I can take a look at this issue for you?

 

[bmuone]

OK Zach....I have never pm so give me a few minutes to figure out how..

 

[bmuone]

This morning I was able to submit for refund on the sling adapter. Thanks to Zach the problem was corrected in a timely manner. Thank you Zach...you reps are the best in the field!

 

[ZachS@DISH]

You're welcome bmuone. Enjoy your Sling Adapter!

 

[ji8257]

I need help with sling rebate as well.

 

[ZachS@DISH]

I need help with sling rebate as well.

PM me your account information and I will be able to help you with this.

 

[ji8257]

Ok,i sent a pm,i think i did it right

 

[ji8257]

Hi Zach,did you get my info?

 

[ZachS@DISH]

Yes I did. Was having some PC issues but sent a response.