NASCAR HotPass customers with MPEG2 HD equipment will begin receiving automated phone calls today and some will receive emails.
HotPass will be in HD for the 2008 season but in MPEG4, not in MPEG2. So customers with MPEG2 HD hardware are eligible for a free swap to get their equipment ready for the MPEG4 broadcasts.
Again, ONLY those contacted with MPEG2 HD hardware are eligible for this free swap.
* How many receivers on the account will be eligible for free upgrades? If the Customer has 3 HD receivers, can all 3 be upgraded for free?
* If they have 3 MPEG2 LEGACY HD Receivers, all 3 would be swapped out. If they have 1 MPEG2 HD and 1 MPEG4 HD, only the MPEG2 HD receiver would be swapped out.
* HR10-250 to HR20/21 unit swap's , will be free.
* You have to signup for NASCAR HotPass 2008, to be eligibile for the free upgrade and have HD Access on the account.
* If a non-Hot Pass customer tries to call in, the system will not offer the free swap.
* A non-HD Access HotPass customer could call in and be eligible, but they would need to upgrade to HD Access.
* Customers Account must be up to date.
HotPass will be in HD for the 2008 season but in MPEG4, not in MPEG2. So customers with MPEG2 HD hardware are eligible for a free swap to get their equipment ready for the MPEG4 broadcasts.
Again, ONLY those contacted with MPEG2 HD hardware are eligible for this free swap.
* How many receivers on the account will be eligible for free upgrades? If the Customer has 3 HD receivers, can all 3 be upgraded for free?
* If they have 3 MPEG2 LEGACY HD Receivers, all 3 would be swapped out. If they have 1 MPEG2 HD and 1 MPEG4 HD, only the MPEG2 HD receiver would be swapped out.
* HR10-250 to HR20/21 unit swap's , will be free.
* You have to signup for NASCAR HotPass 2008, to be eligibile for the free upgrade and have HD Access on the account.
* If a non-Hot Pass customer tries to call in, the system will not offer the free swap.
* A non-HD Access HotPass customer could call in and be eligible, but they would need to upgrade to HD Access.
* Customers Account must be up to date.