Loss of Even Numbered 119 Transponders

[dishcomm]

We are losing the entire 119 programming at least twice a day on our Super Dish. When we take the cover off it comes back. Incidentally, there were 4 hornet nests and an ant nest in there, too.

What is an LNB? Can a customer replace it?

I have a hard time swallowing the fact that Dish Network says we have to pay $100 for a service call on equipment that we don't own!

The tech has to be compensated.Thta's what the $100 is for..If you had decided to particpate in the Dish Home Prtection Plan9$5.99/month) the trcuk roll fee would be just $29 and most hardware is covered except for acts of God or customer caused issues....Nothing personal here ..Where is it written that because it's tv anyone should get "free" service?..

 

[ZandarKoad]

I've replaced about a dozen 121 SDs in the last month that had polarity issues on either 110 or 119 (usually 119). I throw up D500s in their place. They seem to overheat less (unless ur talking DPP... then it's debatable). And yes, the LNBs are HOT to the touch. Often times I will find hornets nests in the shroud.

I can't be bothered with troubleshooting every job to find the exact cause on an intermittent problem like that. If I did so, I'd have 2+ TROUBLE CALLS (unpaid) on top of each initial service call. To make the customer happy (who wants to have a tech come out 3 times?) and to make ME happy, I swap the dish/lnb.

And besides, we don't carry SD LNB spares anymore.