Dumped Comcast about two weeks ago and decided to go DirectTV. Ordered service last night after talking with the DirectTV executive neighbor across the street from me.
A couple of questions.
1. Is the TV internet connection service something a tech has to do to activate the capabilities on the HD DVR or can I just connect my existing ethernet cable (already in cabinet) to the HD DVR? I would rather save the $25 if possible. (another potential glitch is that I also cancelled Comcast internet at the same time as the cable, but called today to get their land line/internet combo deal, but it will not be activated until 2 days after the DirectTV install).
2. I requested the HR24/H24's be delivered with my install along with a request for a telephone call prior to showing up at my home. The CSR said no problem as that is typical now. I realize that may or may not be the case with the requested hardware. Any other requests that I should make?
My neighbor said he was going to request one of the "better installers" be assigned....hope this helps.
Thanks
A couple of questions.
1. Is the TV internet connection service something a tech has to do to activate the capabilities on the HD DVR or can I just connect my existing ethernet cable (already in cabinet) to the HD DVR? I would rather save the $25 if possible. (another potential glitch is that I also cancelled Comcast internet at the same time as the cable, but called today to get their land line/internet combo deal, but it will not be activated until 2 days after the DirectTV install).
2. I requested the HR24/H24's be delivered with my install along with a request for a telephone call prior to showing up at my home. The CSR said no problem as that is typical now. I realize that may or may not be the case with the requested hardware. Any other requests that I should make?
My neighbor said he was going to request one of the "better installers" be assigned....hope this helps.
Thanks