joey screw up....

Here's a procedure that might fix the Joeys...

Disconnect the coax connection from the Joey
Place the Joey in standby using the front panel
Reconnect the coax connection to the Joey
Unplug the Joey and then reconnect the AC.
The Joey should then boot back up to error 061 and do the software download
 
no error mesg....just searching for hopper
the tech should have some troubleshooting procedures or just have him replace them.

or just message DIRT....

On the bottom of the main forum page, you'll see the usernames in red with @DISH Network at the end. Those are official reps from Dish that are active on the forum right now. Just send them a private message with your account or phone number.


http://www.satelliteguys.us/forum.php (scroll down to the bottom)
 
You need to unplug the Joeys. Wait at least 10 minutes.. Then plug back in.. They should then go through there normal download procedures..
 
This happened to me in March when I had an early install. The Joeys were powered up simultaneously after the Hopper came up. They absolutely would not work after any reset attempts. Error 1303. They were both replaced.
 

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