Been waiting for rain and or snow to see if my VOOM power numbers would go down, and how it would effect my picture.
It finally rain and snowed. The snow did not have any effect, but the rain dropped me from a 93 to a 67, and the channel changing became very slow. this was really light rain but that is all it took to mess with the picture.
Yesterday I received an emaili from INSTALLS INC, saying that I would be getting a new receiver, because the CSR thought I needed one, due to loss of picture during the last snow storm.
Today I called VOOM and the CSR (Donald) was very helpful. We cancelled the new receiver install, and he said that he would put me on the INSTALLS INC list for a larger dish. Don't know if it is 24 or 30, but it should help.
Also asked if there were any new rumors about ESPN. He said he still hadn't heard a date, but it was coming.
All in all a decent dealing with VOOM and hopefully a solution to a occaisonal problem.
It finally rain and snowed. The snow did not have any effect, but the rain dropped me from a 93 to a 67, and the channel changing became very slow. this was really light rain but that is all it took to mess with the picture.
Yesterday I received an emaili from INSTALLS INC, saying that I would be getting a new receiver, because the CSR thought I needed one, due to loss of picture during the last snow storm.
Today I called VOOM and the CSR (Donald) was very helpful. We cancelled the new receiver install, and he said that he would put me on the INSTALLS INC list for a larger dish. Don't know if it is 24 or 30, but it should help.
Also asked if there were any new rumors about ESPN. He said he still hadn't heard a date, but it was coming.
All in all a decent dealing with VOOM and hopefully a solution to a occaisonal problem.