Is the referral site not working for anyone else?

[scots]

The referral site hasn't been working for me for at least 2 or 3 months now (maybe longer) - since well before the AT&T merger was approved, so I'm pretty sure that has nothing to do with it. When I try to go to Refer A Friend (either by clicking on the link after logging in to my account, or by trying to go there directly at http://www.directv.com/refer or http://refer.directv.com/) I end up with a blank white page that only shows the message "Sorry, an error occurred while processing your request." I used to be able to go there and get a link I could send out to people. Was also able to see a list of my referrals along with how many months were left on each one.

Anyone else unable to get to it?

 

[peds48]

Is working for me. Perhaps you may want to clear out your cache and cookies

 

[Jimbo]

I was able to get in, once I was logged in using your links.

 

[texasbrit]

Works for me OK, I did a referral a couple of weeks ago...

 

[scots]

Is working for me. Perhaps you may want to clear out your cache and cookies

I don't think it's related to cache or cookies. I've tried on multiple computers (both PC and Mac) and multiple web browsers (Safari, IE, Firefox, and Chrome). Get the same thing everywhere I try it. The referral site comes up fine until I sign in. It's after I sign in that I get the "Sorry, an error occurred while processing your request." message. Guess it's just me. :-/

 

[peds48]

Try resetting your password.

 

[scots]

Try resetting your password.

I actually did that recently. I couldn't get logged in for some reason right after the merger went through, and had to reset my password to get in. Didn't make any difference with the referral site.