Is professional installation of CINEMA Connection with Whole Home DVR really needed?

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  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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You can Dottie yourself. I just did. I have a GIGE capable router and cat 6 drops all over the house. These term into my directv receivers and other Internet ready devices. The hard part is getting them to activate the whole home DVR. I had to email tech support and ask for "unsupported whole home DVR activation". I also explained to them what kind of network I have.

But make sure your router is up to the task. I recommend a 10/100/1000 router. Not because of the GIGE handshake "receivers only connect at 100mbps" but because of the higher capacity processor and buss in the router.

My setup works fine 0 issues.

Good luck.
 
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