Hello,This is my first post , although I have found so far valuable information on the DN forum.I've had many headaches with Dish customer service, (both chat and phone), regarding some HD channels with error 013.
I have asked Dish for a Puerto Rico Channel list, browsed through dish website with no luck. Why Dish does not simply publish a list of the HD channels available to Puerto Rico? What's the deal to keep the channels up in HD at some hours only?Thanks and my apologies for the long post.
- MLB Network HD (Channel 152). Channel works during the day, some evenings, after 7:30PM, I got error 013 (Channel not subscribed) on the HD feed, although SD is OK. After many calls and Chats with Dish CS, they confirmed MLB TV HD is not available to Puerto Rico subscribers. If that's correct, it won't make sense to keep the HD channel available during the day and some evenings.
- NBA TV HD- Same issue, had not called dish yet.
- Palladia HD- I just added blockbuster at home yesterday (Oct-22) for Palladia HD, just to found same error 013. After an hour troubleshooting with Dish CS and a second tier technician, they confirmed this channel is not available for Puerto Rico. I immediately dropped Blockbuster.
I have asked Dish for a Puerto Rico Channel list, browsed through dish website with no luck. Why Dish does not simply publish a list of the HD channels available to Puerto Rico? What's the deal to keep the channels up in HD at some hours only?Thanks and my apologies for the long post.