Is Dish nuts or what?

[gigapower]

I'm trying to reactivate my Dish Network account, but Dish is being crappy about it. I want to get in on the 622 deal for existing custmers but they won't give it to me. Actually the only thing they are offering is for me to buy out a 622 at $560!!! One CSR even told me to activate my service today and call back next month and ask for new promotions! What gives.

 

[boba]

Sounds like they didn't rate you as a very good customer when you left. They will accept you back but are not interested in buying back your business.

 

[gintzj]

use you wife name if you have one

 

[gigapower]

Whats strange is I had HD Platinum for a year, never was late on payment and owned my own receiver. Oh well. Going to try to live off of iTunes and AppleTV for my a while.

 

[Claude Greiner]

Actually I ran into this yesterday with a lady. She left in 2005 as a Non-pay disconnect, and wanted to get setup with a 625 DVR and re-activate service.

She didn't qualify for Formers DHA because of the Non-Pay, so the CSR re-activated her account and tried to qualify her for Dish N it up.

The problem is that you cannot qualify for Dish N it up with no recent payment history, you need to keep the account active for a few months and then you would qualify for former customer upgrade promotions!

To make things worse, she tried to be sneaky about the whole thing. She called me up and signed up as a new customer under DHA using her huspands name and her cell phone number. We got an installation date for her, but they caught the duplicate account and cancelled the work order for the new install. Whoever caught the duplicate account at DISH Network did not call her or contact me to let us know it was cancelled.

The reason why I know this is because she took the whole day off work for Friday and was ranting and raving on the phone with me all day long trying to get me to compansate her for a days worth of lost work.

She was the one who lied to me to begin with by trying to sign up as a new customer and did not inform me that she had service in the past!

 

[TNGTony]

Ahhh... the joys of retail. How I miss that. NOT!

See ya
Tony

 

[IcEWoLF]

Honest people have a good life, dishonest people don't.

 

[rjruby]

Honest people have a good life, dishonest people don't.

But most of the time it is the honest people that do not have a good life do to the dishonest people

 

[Zero327]

Yeah, but there's so many dishonest people I like to think the universe balances it out.

"I usually don't pick up white folk. It's kinda my way of balancing out the universe." -- Queen Latifah - Taxi

 

[SmityWhity]

If it was balanced, the earth would not be tilted and we would not have seasons.