Well Installer came by at 10:30! He apologized was a real nice guy but certainly not up in his knowledge. He has never installed an HR20, in fact noticed he was using the existing single line to my 622 for line. I asked him if he was multiplexing the signal to combine for both tuners, he looked confused and said yeah. Well anyway, I told him we need two dedicated lines running to the HR20, he said its not on the work order. I said okay, how much if I pay for it (he was talking about having D* authorize the extra line and making a trip back another time) and he told me $25 per line extra line. I said "do it". Well then he starts installing the receiver in my living room and as I am hooking it up I notice no Ethernet and only one Tuner input on the back. I then quickly glanced over at the sticker only to notice it says H20. I said "this is the wrong receiver". He gets out his work order, and it he says look, it says HD/DVR. I said "yeah this is an HD receiver without the DVR!" He looked very confused. He called his supervisor and he says yeah you need an HR20. So anyway, by this point its already about 2pm. He then leaves, gets back around 3:30, we make sure all the receivers are on etc, do the activation. All said and done he was a nice guy but now how I planned my day. He did manage to get D* to activate a used SDDVR40 I bought on e-bay, which I thought I had to replace the card. He did run two separate lines to that one and he charged me $25 for the one line. Also as I set up the receiver he told me not to select 5lnb dish and to select 3, (I am no pro) but I said "isn't that a 5 lnb dish you just installed and he said no. I selected 5 anyway, and everything checked out well. I ended up giving him $35 for his efforts, he was really nice and still kept his cool and realized the receiver mix up was his error. Finally he left at 4:30 to finish his two jobs he had left, poor guy!
