Incorrect Guide Info for locals (Albuquerque, NM)

[rrmills]

I noticed that my prime-time guide info is wrong for some of my locals in Albuquerque, NM, but only on certain days. For example, last night it said my CBS (KRQE) shows were Criminal Minds (7pm), CSI (8pm), Survivor (9pm). In reality, it was Survivor (7pm), Criminal Minds (8pm), CSI (9pm). It looks like the problem exists next Wednesday as well, and some of my NBC (KOB) shows are mis-ordered as well. I tried doing a check switch to force a new guide download, but the mistakes persisted. So far it looks like just Wednesday evening, but I haven't exhaustively checked this out yet. Is there a way to contact Dish about this incorrect information?

 

[jdmart]

We had the same problem with our Hopper guide. Fortunately we were able to watch Survivor at 9 PM by going thru PTAT and selecting Criminal Minds.

 

[dfergie]

I saw Survivor listed at 9 and wondered when I got home around 8:30... I thought there might have been a Debate or something earlier...

 

[rrmills]

Watch out again next week, like I mentioned in my post it looks like it's messed up again, as is NBC. Wednesday is the only day I've checked so far, I'll check out the rest after work today.

 

[Joe Satellite Fan]

We had exactly the same issue here in Western Colorado

 

[dfergie]

Looks like I missed Survivor, I have all but a couple archived since they went HD and all missed have been due to things like this...

 

[MattG@DISH]

If you send me a PM with your phone number or account number, I would be happy to submit a report on these errors.

 

[rrmills]

An update on this - CBS seems fixed, but NBC is still wrong on Wednesdays. I will PM MattG my account details later on when I have a chance to look them up.