I was having trouble getting the 103b satellite odd transponders yielding only signal strengths of 0. The even transponders were around 85-95%. I was able to get all the new HD channels except five, which I presume are on the odd transponders. The channels I could not receive were 265 A&EHD, 269 History Channel HD, 280 Learning Channel HD, 247 TBS HD, 362 Weather Channel HD.
A call to DirecTV high level tech could not even tell me what satellite the channels I was unable to receive were on. Then I called a local sat dealer and had them come out to take a look. We fooled around quite a bit before we disconnected two lines from the multi-switch and connected them them directly together. After the direct connection everything works perfectly with all transponders on the 103b now achieving signal strengths in the high 90's.
A photo of the multi-switch is attached. The lines that have been disconnected from the switch and connected directly together were in positions "OUT 1" on the switch's bottom and line "13V 22KHz" located on the top of the switch. Funny enough there still remains three lines left on the multi-switch in positions "18V", "13V", and "18V 22KHz".
Does anybody know what the correct setup really is, and why the DirecTV installer would have set it up this way in the first place?