I called to sign up for it today.
First I got the standard Indian CSR. He didn't know what he was talking about.
He tried to sign me up for the ultimate HD add-on. Then, I told him I couldn't do that without an ATxx package. I told him I wanted the HD Only Package for $29.99. Asked him what the bill would be. He got it wrong a few times, didn't add locals, didn't add my owned 622 dvr fee. Finally, we got to $40.97, a price that matched dish builder. Then he told me I had to sign up for a 2 year commitment, even though I already own my receiver. Again, not a very smart guy.
So, I got transferred to someone who spoke English natively. Went through the same stuff with him. He got the price wrong a few times because he didn't add locals, or the DVR fee. We finally got to the price of $40.97 again, which matched dishbuilder. He said he could do it with no 24 month commitment. I said, "Sign me up". I waited for half an hour, and the programming still wasn't turned on, then I had to leave for work.
When I log-in to my account and look under recent activity, it doesn't show any changes were made.
I will have to call them and go through it again.
I think dish purposely doesn't inform their CSRs correctly, all of the mistakes they make seem to always be in Dish's favor!
My bill should look like this according to dishbuilder, and 2 csrs:
HD Only Package: $29.99
Locals $5.00
DVR Fee: $5.98
Total: $40.97
I asked the 2nd CSR about the HD Enabling fee, he said that this is qualified programming, and it is not charged for this package.