Ironically, when Dish started the EHD ability about 7-8 years ago, they were co-opting the launch with Seagate. Low and behold, they had the same problems from the start, Like I said, you want hassle free? Get internal drive with dock and forget the packaged external drives.What's frustrating is I'm using the WD external desktop HD that is one of top Dish recommended. And I know others use it without this issue. I've also tried a plethora of other brands, types, models, etc. with the exact same result..