I really do. Everything it does is in slow motion. Push any remote button and it takes 2-3 seconds to respond. Hit the "Skip Back" button and instead of going back 15 seconds it goes back a full minute. Right when it gets to the part I skipped back to see again it automatically skips forward to live tv so I miss it. Pause for any less than 30 seconds and hit play and it automatically skips forward to live tv. In the guide using the page up or down button sometimes does nothing unless I use the arrow up or down button first. When page up or down does work it scrolls 2 pages at a time with one push of the button so if I page down I have to hit page up immediately to see the page it skipped over. The search function is absolutely useless. Cursor arrow jumps all over the place except where I want it to go. Can't use the keyboard and cursor to enter anything. It's near impossible. I try to enter a search term using the keys on the remote and the delay time from pushing the button to the response from the Joey causes it to enter the wrong letter. It wont store any search history. At least once a week it looses contact with the HWS and sits there wondering what to do about it. I think the only thing it DOES do right is play back recordings. The skip back works on recorded shows perfectly. The HWS has none of these issues and has been flawless. I don't know if the Super Joey will be any improvement so I'm wondering if I can have the Joey replaced with another HWS?