OK, I never use the GA, although I did, against my instincts, connect it to my account. Anyway, every time someone adds to this thread, I go test mine. It works every time. I now have U540. Still works. I don't use any router settings to make it work. I have Fibre Optic internet with a 3-Node Velop/Mesh system. One node is at my TV with ethernet plugged into my Hopper. My Phone on Wifi right there shows 129 Mb/s D/L speed and my Hopper shows 307 Mb/s. D/L speed.
I just tested it. When I say espn, it changes to espn. When I say DVR, it opens the DVR. When I say Buffalo Bills, it brings up that search result. When I said Nicholas cage,. it popped up his picture and some of his movies, and when I clicked on his picture, it took me to his fully populated search page.
I don't know who you have for internet or your D/L speed but some providers equipment does not work well with the Hopper. I've seen some online serviceswork and others not on the same receiver many times. Comcast/Spectrum/Mediacom Gateways are the worst offenders. AT&T has one also and I'm sure there are others. Our fix is to put in a Hopper Internet Connector (Hic) or use a 3rd party router for the Hopper to connect to. I have used one Dual Band Velop on a customers Comcast Gateway and it fixed all the problems she had.
So people who say it doesn't work, it does work. It works on mine and many other people's, too. Is it possible the problem is how you connect to the internet?